Urgent Request for Account Access Restoration
Hello everyone!
I’m in urgent need of help with my Cloudflare account. I recently switched phones and lost access to the Microsoft Authenticator app I was using for 2FA, so now I can’t log in at all. I’ve tried following Cloudflare’s recovery steps, but I’m still locked out.
Does anyone have any advice or a direct contact method for the Cloudflare team that could speed up the recovery process? One of my sites is currently offline, and I need to fix a DNS issue ASAP.
Thank you so much for any assistance!
2 Replies
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email
Thank you so much for your help! I really appreciate the links and advice you provided. I’ll give them a try and let you know if I have any more questions. Thanks again!