VAL Crashing Computer ๐Ÿ˜”

dud i dont know what im spposed to say to valorant support but basically whenever i open valorant/riot client, it gives me the "restart your computer" or it wont work andd like i restart my computer like 300 times until it has internet (idk whats wrong with my computer) and then when i open it my internet (only on this computer) goes out and it crashes again. ive already tried a hotspot :/
123 Replies
p
pโ€ข2w ago
have you tried repairing valorant?
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
yes i can do it again and like record it
p
pโ€ข2w ago
have you updated graphics card?
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yes ill do it again in a second. give me a moment
p
pโ€ข2w ago
okay
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i did earlier and then I tried playing dress to impress and it didnt work
p
pโ€ข2w ago
your roblox is crashing too?
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dood my entire computer is crashing except its only if i play valorant like if i only play roblox its fine but as soon as i get on valorant it crashes
p
pโ€ข2w ago
and you said you repaired it already? try to run valorant as administrator right click on the app and "run as administrator"
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ive done that multiple times
p
pโ€ข2w ago
open up task manager control + alt + delete or search task manager go to "services" scroll until you find "vgc" right click then press "start"
p
pโ€ข2w ago
is this the message you were getting?
No description
Aleks
Aleksโ€ข2w ago
Show ss of performance tab
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in like 8 hours, im not home sorry</3
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Aleks
Aleksโ€ข2w ago
ok
p
pโ€ข2w ago
do you think itโ€™s the vanguard messing shit up? sometimes deleting โ€œvgcโ€ and โ€œvgkโ€ and reinstalling vanguard fixed it for some people
Metamorphosis
Metamorphosisโ€ข2w ago
What error are you facing exactly?
Metamorphosis
Metamorphosisโ€ข2w ago
Does your internet disconnect every time?
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yes MAYBE 5% chance it doesnt
Metamorphosis
Metamorphosisโ€ข2w ago
Open control panel Network and sharing
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
wait what network and internet?
Metamorphosis
Metamorphosisโ€ข2w ago
Yes
Metamorphosis
Metamorphosisโ€ข2w ago
Click on Ethernet
Metamorphosis
Metamorphosisโ€ข2w ago
No description
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
the internet doesnt.. change to ethernet
Metamorphosis
Metamorphosisโ€ข2w ago
No
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and when i click on it it js says like the speed and shi
Metamorphosis
Metamorphosisโ€ข2w ago
Click on that
Metamorphosis
Metamorphosisโ€ข2w ago
Do you always use wifi
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yes i dont know how to set up ethernet hold on
Metamorphosis
Metamorphosisโ€ข2w ago
Click on properties
Metamorphosis
Metamorphosisโ€ข2w ago
Scroll down and uncheck ipv6
Metamorphosis
Metamorphosisโ€ข2w ago
press ok and close it
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
theres another one called ipv4 mk now what
Metamorphosis
Metamorphosisโ€ข2w ago
Now from your Home Screen bottom right Click on the arrow Right click vanguard > exit
Metamorphosis
Metamorphosisโ€ข2w ago
No description
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
OH okay i did it ๐Ÿ˜ผ
Metamorphosis
Metamorphosisโ€ข2w ago
Alright
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im sorry im so slow this must feel like teaching a toddler how to sing their abcs
Metamorphosis
Metamorphosisโ€ข2w ago
Now open control panel > uninstall a program No worries
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
okay do i uninstall riot vanguard
Metamorphosis
Metamorphosisโ€ข2w ago
Yes
Metamorphosis
Metamorphosisโ€ข2w ago
Open cmd as admin and type these commands:- 1) sc delete vgc 2)sc delete vgk
Metamorphosis
Metamorphosisโ€ข2w ago
Command prompt
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when i search up command/cmd like oH do i type it just with sc delete or like >sc
Metamorphosis
Metamorphosisโ€ข2w ago
What
Metamorphosis
Metamorphosisโ€ข2w ago
Ok Open your C: drive Program files > and look for vanguard @๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
Metamorphosis
Metamorphosisโ€ข2w ago
Ok
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
i opened up the valorant file anndd theres nothin
Metamorphosis
Metamorphosisโ€ข2w ago
Not there
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
i looked through riot client, and riot client odl
Metamorphosis
Metamorphosisโ€ข2w ago
C: > program files Go I page back And look for it
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
i got it im lookin is there any way u can hop on a call i feel so slow
Metamorphosis
Metamorphosisโ€ข2w ago
If itโ€™s not there then itโ€™s fine
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i have two program files its x86 and norma
Metamorphosis
Metamorphosisโ€ข2w ago
Ok itโ€™s not there
Metamorphosis
Metamorphosisโ€ข2w ago
Now open riot client
Metamorphosis
Metamorphosisโ€ข2w ago
Press update Yes
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
im gonn restart my copmuter
Metamorphosis
Metamorphosisโ€ข2w ago
Ok lemme know
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
now let's see if it crashes!!
Metamorphosis
Metamorphosisโ€ข2w ago
Wait Nvm Go ahead
Metamorphosis
Metamorphosisโ€ข2w ago
Hmm Ok
Metamorphosis
Metamorphosisโ€ข2w ago
Intel
Intelยฎ Driver & Support Assistant
The Intelยฎ Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.
Metamorphosis
Metamorphosisโ€ข2w ago
Download this
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
hold on dood i need to restart my computer until it has internet again! which usually takees 20mins-an hour
Metamorphosis
Metamorphosisโ€ข2w ago
Itโ€™s 3am I gtg sleep:ChillBar_pray: Iโ€™ll help you later Ehh? Wdym takes 20min
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
goodnight sleep well well since i dnt have Internet i shut it down and then like it still doesnt have Internet so i just keep restarting
Metamorphosis
Metamorphosisโ€ข2w ago
Hmm
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
until tit has internet GO TO BED people are not more important than you
Metamorphosis
Metamorphosisโ€ข2w ago
:AG_HanakoWoah: :db_joobiwoah:
Metamorphosis
Metamorphosisโ€ข2w ago
:CB_notlikethis:
Metamorphosis
Metamorphosisโ€ข2w ago
Iโ€™m used to 4h a day sleeping Alright Iโ€™ll ping you when Iโ€™m awake
Metamorphosis
Metamorphosisโ€ข2w ago
@๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ ^ did you download this
ๅ
ๅโ€ข2w ago
reset ur pc
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ive factory reset my computer 4 times
Metamorphosis
Metamorphosisโ€ข2w ago
Did you download from the link I sentโ€ฆ
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
the reason i didn't respond is because I didn't its 5 am and i still have a bonnet on give me like 10 minutes also i really do appreciate you trying to help
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i installed it ans then my computer crashed but I still installed it
Metamorphosis
Metamorphosisโ€ข2w ago
Can you open and show ss
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once my computer has internet again sure
Metamorphosis
Metamorphosisโ€ข2w ago
Ehh I thought only Val disconnects you from next
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its mostly val my computer also likes to hate me
Metamorphosis
Metamorphosisโ€ข2w ago
When you say โ€œcrashedโ€ is it just your net or does your whole pc restarts
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
just my net, sometimes it does this thing where it freezes, and audio just repeats into this disgusting buzzing sound and i have to hold the power button on my laptop until it turns off btw we can talk about this tomorrow!! I have a day off
Metamorphosis
Metamorphosisโ€ข2w ago
Oh- Hmm
๐‘œ๐“๐’พ๐“‹๐’พ๐’ถ
@Metamorphosis this is what it brings me too
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