Van9003
I have the van9003 problem and I don’t know how to solve it
Solution:Jump to solution
NOW go to Boot, use arrow keys to navigate to Secure Boot, and change it from Disabled to Enabled by clicking enter
112 Replies
Press windows key & r
Type in msinfo32
Click enter
Send a screenshot please
alr
@trans russian furry <3
Okay
Do you know how to enter BIOS?
yea but it didnt work
I know what do want
lookk
…so change it to enabled
i cant change any thing
Is this a new photo?
if u can come to voice so i can show u
yes before like half an hour
Are you in BIOS now?
now no
can i call u and show u smth
No, thanks.
its about the bios setting
Please enter BIOS, go to boot, and use your arrow keys to navigate so that you’re hovering over secure boot, then please send a photo.
Text will work fine.
alr i will try to record a video
just a min
Look
@trans russian furry <3
Does your mouse work on BIOS?
No
gods this bios is so old lol
🙂
Do your arrow keys work on other pages?
Yea
What should i do?
Hmmm
Check secure boot mode in security
What are the options
alr
But there is smth
Its same as the boot page
I cant do any thing
The arrows are not working in this page
@trans russian furry <3
Can you not change secure boot mode?
yes
i cant
@Metamorphosis
Is there a pop up
Or does nothing happen at all
nothing happen
They can’t adjust to that value with arrow keys, mouse, etc
it didnt move
There has to be a bios update available at this point :feelspkman:
This is their boot page
Same issue
Oh
the arrow is working but its like i dont have primision to do anything in this page
So can you hover over the Secure Boot Mode value?
Ahhh
Right makes sense
Like make it turn white?
On the top
What happens if you click enter or a horizontal arrow direction after doing that?
Where it says supervisor password
i dont under stand
You might have to add a password to change
It’s disabled.
You have to enable it
To make changes
But if it’s disabled, there should be no supervisor, the user should have change perms, no?
This BIOS is very confusing to me lol
so we cant solve this problem or what cuz i cant understand u very well cuz my english not that good
:thonk:
When you press enter here
Is there a pop up?
Does it say anything
I think thats just a read only display
i cant
It’s unbracketed
But it’s bracketed on their boot page
They can’t get to it tho
btw its disabled
@Metamorphosis
This is what happens when they use arrow keys on their boot page
Just nothing
Breh
:susdge:
Ok just to try
Try hitting enter on “restore security boot”
Usually you need custom mode
But let’s see
@Mohammad
yes
For secure boot? Isn’t it the opposite?
To be able to restore keys/delete, it needs to be on custom otherwise those options aren’t available
@Mohammad did you try
i cant do anything in this page
Ah.
The one I circled, does that work?
the arrows are not working in boot and security page
got it?
BRO OK MB
when you are in security tab
Where is the header
ok?
what is the header
Enable set password
First option
i cant
You can’t hit enter on keyboard?
What happens when you click enter?
Or right arrow?
u can come to voice chat where i can show u everything
Show full screen, might be written on the screen if there’s a different key to change value
??
Show ss of your full screen
alr wait to enter the bios
WHY DID YOU LEAVE
I was not in there btw
:feelspkman:
Am in
He was saying allat based on assumption 😭
Go to security tab
…then where did the pictures, videos, and question answers come from?
And enter to change set supervisor pass
Oh wait i can put supervisor password
Bruh
DUH
NOW
NOW
DON’T FORGET THE PASSWORD
And do arrow keys work? (Once you’re done with the password)
he can move down to enter a password
Then the rest will open
@Mohammad
Wait i am puting the pass
Ok
Ok let us know when it’s done
You got the rest I gotta go eepy
:MenheraSleepDisturbed1:
Mmk
Now i can
Sleep well
Solution
NOW go to Boot, use arrow keys to navigate to Secure Boot, and change it from Disabled to Enabled by clicking enter
:AG_BlushSmile:
I enable secure boot now
Okay.
Save and exit.
Done
Thank u very much
Open msinfo32
Show me a picture
Alr
Its on
Secure boot state right?
Its on
Good. Try playing Val.
Alr thanks
Lmk if it works.
Done it works