V
VALORANT•2w ago
bullet.

HWID ban

so i just bought this pc and i try to play val on it and i get met with a VAN152 error code which means the hardware on my pc is banned, idk the previous owner and this pc is brand new, i did submit a ticket, but i wanna know if anyone knows if i can get around this quicker, ty.
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23 Replies
Geniux
Geniux•2w ago
all you cant do is wait for a reply :OKAY:
Igor
Igor•2w ago
Nope, we can not help with in-game punishments, only the support team can
bullet.
bullet.OP•2w ago
torture for a val addict :val_Hampter:
Fraudrin𖣂
Fraudrin𖣂•2w ago
i got hwid banned too sudenly i dont even know why i was on vacation for 2 months then i was hwid banned i sent also a ticket they dont respond to me at all.
Igor
Igor•2w ago
how long has it been?
Fraudrin𖣂
Fraudrin𖣂•2w ago
10 days or more
Igor
Igor•2w ago
have you made just one ticket? some peeps send way too many tickets at once in a short amount of time
Fraudrin𖣂
Fraudrin𖣂•2w ago
and its a new pc i got for christmas I sent 2 both on different e mail tho i got banned on my both accounts i spent so much on both of them i dont know whys my account banned too on my laptop it worked perfectly then sudenly got a pc but before i could launch valorant it told me to enable TPM 2.0
Igor
Igor•2w ago
and you made sure to check spam as well? eventually check through your open tickets on the support website
Fraudrin𖣂
Fraudrin𖣂•2w ago
yes i checked everything nothing on support website i cant check tickets i made when i click on recover account it tells me to log out of riot so i can make a ticket
Raum
Raum•2w ago
Did you buy the PC from a store or a person send a receipt to support if you have it of the purchase of the device
Igor
Igor•2w ago
that is unusually long for a response then yeah, I'd say once the 14th day has passed you'd be good to make a new one instead
Fraudrin𖣂
Fraudrin𖣂•2w ago
i dont its my mums money
Raum
Raum•2w ago
: /
Fraudrin𖣂
Fraudrin𖣂•2w ago
we bought everything from shop except motherboard we got it gifted from a aunt who is manager in a pc shop
Geniux
Geniux•2w ago
have any of the parts been used before?
Fraudrin𖣂
Fraudrin𖣂•2w ago
hwid ban isnt for long time its like 4 months but my accounts i spent alot of money on are gone not really its been sitting there its my first ever pc is there way i can get my account unlocked its locked permamently. one acc had vct skins man
Geniux
Geniux•2w ago
support
Fraudrin𖣂
Fraudrin𖣂•2w ago
i did man i may be stupid not that stupid th o
bullet.
bullet.OP•2w ago
i found someone who said it happened to him and his ticket was just set as solved and got no replies
Geniux
Geniux•2w ago
people be asking "what is the most english server in eu server" and not accepting london, we see a lot around here that means they reviewed it and denied the request
bullet.
bullet.OP•2w ago
alr now im stressed out man finna start having valo withdrawals
Fraudrin𖣂
Fraudrin𖣂•2w ago
dont stress out if denied they will send you reply to ur ticket

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