Bot assigning guild member role incorrectly

There is that guy who used to be in our guild more than a year ago but isn't anymore, he's still on our discord tho. So NabBot started a few months ago out of the blue assigning him the guild member role - we checked countless times, he doesn't have any chars in our guild registered. We take away the role, a few days after NabBot reassigns it again and the process repeats. This is quite annoying... Any fix? cc @Goro
9 Replies
Tschis
Tschis4w ago
@CebolaGrande char name, guild name, server ID?
CebolaGrande
CebolaGrandeOP4w ago
Guild name End of Days, server ID 584916970152132608, can't tell you what char it thinks is registered but here is the ex member's user id: 428959996953493514
Goro
Goro4w ago
after doing an autorole refresh it added a role for another old member without chars in the guild, perhaps the same issue? =] user id: 706161287964393502
Tschis
Tschis4w ago
I have found the issue for this user I can not solve it right now but I will look into it This is solved through whois on all their characters, as documented here https://docs.nabbot.xyz/features/autoroles/#limitations (2nd and 4th bullet points) I did this for the user, they should be fine now
CebolaGrande
CebolaGrandeOP4w ago
Ty ❤️ let us know when it's solved or if you need any more info please
Goro
Goro4w ago
I see, thanks!
Tschis
Tschis4w ago
Oh I forgot to say I fixed this later
CebolaGrande
CebolaGrandeOP4w ago
ohh awesome :partycat: Thanks a bunch! @Tschis do you know what caused the issue and if we can prevent it by ourselves for next time?
Tschis
Tschis4w ago
his character was deleted, there is not much you can do from your side

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