error when installing

help, i can give additional info if needed
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25 Replies
wolfyreload
wolfyreload•5w ago
Did you install something like Fedora, Nobara, Kinoite, or Silverblue in the past? If so we do have a possible fix in the docs https://docs.bazzite.gg/General/Installation_Guide/troubleshoot_guide/#error-code-1
Installation Troubleshoot Guide - Bazzite Documentation
Bazzite is a custom image built upon Fedora Atomic Desktops that brings the best of Linux gaming to all of your devices.
seranok
seranokOP•5w ago
this laptop did have fedora before
wolfyreload
wolfyreload•5w ago
Then it's probably the issue that's mentioned in the video. in short if there is a /boot/efi/EFI/Fedora folder that exists in the efi partition the installer fails with a very un-descriptive error of "code 1"
seranok
seranokOP•5w ago
if i fully wipe the hard drive, will the issue be fixed?
wolfyreload
wolfyreload•5w ago
That would be the more destructive approach but yes that fixes it too
seranok
seranokOP•5w ago
well that's what im about to do then im going to try it, and see if that works
wolfyreload
wolfyreload•5w ago
Good luck 🤞
seranok
seranokOP•5w ago
thank you hey, i finished the install. once im booting in, i just see a black screen how do you fix that?
wolfyreload
wolfyreload•5w ago
Give the blank screen a bit of time. It might be doing a bit of pre-setup. If it stays a black screen for a long time then thats a problem. If you press CTRL+ALT+F2 or CTRL+ALT+F4 do you get a terminal? If so, assuming that you running Bazzite KDE, you can force it into desktop mode by running startplasma and let Steam install and log in then try rebooting and the GameMode should work
seranok
seranokOP•5w ago
just pressed CTRL+ALT+F3 and got a login prompt alright, let me try that
wolfyreload
wolfyreload•5w ago
Now I'm assuming that you using bazzite-deck?
seranok
seranokOP•5w ago
well, now i am greeted with a black screen, but with a cursor, and the installation window i got a few errors saying "plasma something unexpectedly closed" the taskbar was there for a second and it just dissapeared
seranok
seranokOP•5w ago
im using whatever this is
No description
wolfyreload
wolfyreload•5w ago
Ah that's a decktop image. Weird that you getting a blank screen on that one. Sounds like plasma is getting itself in a crashing loop. I had that with KDE in my virtual machine yesterday.
seranok
seranokOP•5w ago
alright, so what i should do?
wolfyreload
wolfyreload•5w ago
Do you have any negative feeling about the Gnome desktop? If not, I'd try the bazzite-asus-gnome-stable image and see what happens
seranok
seranokOP•5w ago
well that isnt really that big of a deal but kde is nice too "We're sorry, plasmashell closed unexpectedly." and, there's also a network error from steam
wolfyreload
wolfyreload•5w ago
The network error would make sense, since you can't get to the menu to log into wifi
seranok
seranokOP•5w ago
i guess i have to connect to the internet somehow then, how do you do it through the terminal?
seranok
seranokOP•5w ago
No description
seranok
seranokOP•5w ago
now im getting this lol what the hell is going on this os
wolfyreload
wolfyreload•5w ago
I have never ever seen that message before
seranok
seranokOP•5w ago
i guess i should reinstall the os
wolfyreload
wolfyreload•5w ago
Yeah I guess so too. Maybe try the gnome image and see if you have better luck
seranok
seranokOP•4w ago
👌 well, the reinstall had the exact same issues! right now im trying to install the gnome version, hoping that it would work

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