Cannot connect to ZeroTrust Public Hostname site

Unless I am connected via through the tunnel using the WARP client and use the local IP, the site cannot be accessed from outside my network. Nothing about my configuration has changed from the last time I was accessing it, besides the troubleshooting I did today - I checked the tunnel health and can still access the site using the local IP when connected to the tunnel but the public hostname does not resolve. - I also checked my firewall rules, disabled all my WAF rules, disabled Cloudflare's cache and some items on the site do not load correctly through the proxy so that was already disabled. - Cloudflared version is the most recent version for the Debian host and ensured all packages on the device were up to date - When attempting to connect via the public domain name the web browser says "A server with the specified hostname could not be found." or similar message depending the device or browser, some just don't load anything. It does not show any Cloudflare error page. - Also, Looking at the analytics in Cloudflare it does not even show the attempts to access any site on that domain within the last 6 hours, despite doing some testing, with some friends the last couple of hours Anyone have an idea of what the issue may be?
6 Replies
Chaika
Chaika2mo ago
What's the public hostname?
When attempting to connect via the public domain name the web browser says "A server with the specified hostname could not be found." or similar message depending the device or browser, some just don't load anything. It does not show any Cloudflare error page.
This isn't going to be WAF/Security then, it could be an issue with your domain, or it could be an issue with your dns (potentially blocking it for whatever reason). Are your friends enable to connect?
Xelathrin
XelathrinOP2mo ago
The domain/hostname is https://foundry.alandria.xyz, it is a FoundryVTT site I will double check my domain registration but it is setup to use Cloudflare for DNS My friends can’t connect either I can only get a connection on my local network, where I have a local DNS server set to use the local IP
Chaika
Chaika2mo ago
The foundry subdomain dns record for alandria.xyz zone needs to be set to proxied in your DNS -> DNS Records
Xelathrin
XelathrinOP2mo ago
That worked thank you. I am just now a bit confused as to why, because it was working for weeks with the proxy disabled. I had to do that because it did not load correctly while proxied, that issue seems to have been fixed with an update.
Chaika
Chaika2mo ago
I had to do that because it did not load correctly while proxied
Minus DNS Caching delay preventing you from seeing the update, it'd never work at all without proxy since the CNAME Target cfargotunnel.com is entirely virtual and tunnels only function at all due to proxy ...but yea, keep it proxied if you want it to work. Some ISPs and configs do cache dns records for far longer then they should
Xelathrin
XelathrinOP2mo ago
That makes sense thank you

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