My account got hacked
I moved from EU to NA last few months and haven't used my account a lot maybe some times to play with my eu friends, I wanted again to play with my EU friends before i change that account to NA, I wasted 400$ or more on that account and now that I tried to log in it doesn't work, I talked with my friend she sees my account with same banner and level but with russian name instead playing comp. I have many ways to send proof that it is my account if I could only prove, I didn't get any message about my account getting hacked I really need help. Also there isn't as long as I know a ticket option so I came to community help
21 Replies
You can either try
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
And if that doesn’t work try
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
I did but they changed my email
I’m your original email, you’ll find a mail about the email change of the account. You can use that as a proof as well
I can send so many pictures to proove it is my account i bet i got my inventory and my name
i can send a picture it doesn't show
it send only passwords
Unfortunately no one in this server can help you. You’ll need to write a ticket to riot regarding this issue.
yes i do want to write a ticket
but there isnt an option in the discord and i cant get into my riot account
the same problem happend to someone else right now as u saw
If i could only show proof to a someone that could really see
Have you tried writing a ticket on riot’s support page
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
^ this site
I will submite a ticket if I can and will check back here after
Sure thing
I have got into my account
they changed the name to this
they changed the email to something similar?
they changed my email i think to something similar
it was gaga67539
now its gag**
They probably got the email
I managed to get inside because they changed my password and somehow i changed it back
Were you able to change the email as well?
no I can't get into the settings because its another email