Repeated RunPod Stripe payment problems
Is there any way to pay RunPod without using Stripe? For the past three days, multiple cards have been rejected without any explanation. This is a recurring issue: a fully funded card is declined with no specific reason provided. Interestingly, the same cards work seamlessly on e.g Anthropic or PayPal, which suggests the issue might stem from RunPod’s Stripe setup. I speculate, being entirely ignorant of the mechanics. Yesterday, after failing to pay directly, I sent the funds via PayPal to a friend in the UK—the card was debited without incident or even an OTP request. However, the UK card was rejected by Stripe. No reasons given despite verification having been given via banking app.
The problem appears to lie in the repeated requirement for verification on each payment, including Link and bank-level OTP verification. While such steps might seem bank-related, other services process payments effortlessly after the card is registered. As noted in Anthropic and PayPal examples, you are able to just pay without these additional hurdles.
The issue is really quite disruptive, and becomes the more frustrating when one is desperate to work on data locked inside RunPod and there is no explanation or path to resolution.
2 Replies
pm me details, yes we do have rules around cards usage and you may be running into those and stripe will block the transaction
I sent the details through yesterday