Your account doesnt meet the following requirements to play: secure boot

I only have this issue with 1 account, i can login to my main and 2 other alts but not this account
No description
28 Replies
Metamorphosis
Metamorphosis4d ago
Hi chat Press windows key + r Type in msinfo32 And send ss
Isabella
IsabellaOP3d ago
No description
Metamorphosis
Metamorphosis3d ago
Ok chat, now I need you to use dc on your phone cause you won’t be able to use on your pc for this process chat Restart your pc and spam the f2 key And send pic chat
Isabella
IsabellaOP3d ago
No description
jidat
jidat3d ago
Advanced mode
Isabella
IsabellaOP3d ago
No description
jidat
jidat3d ago
Boot
jidat
jidat3d ago
No description
Metamorphosis
Metamorphosis3d ago
:ChillBar_pray:
Isabella
IsabellaOP3d ago
No description
jidat
jidat3d ago
@Metamorphosis help em I am dipping
Isabella
IsabellaOP3d ago
Sorry for the slow responses, i opened the help thing for my friend as he was trying to figure it out so i thought i would ask here
jidat
jidat3d ago
Welp Scroll down Secure boot Show photo
Metamorphosis
Metamorphosis3d ago
Few more steps chat you got this Come here
Isabella
IsabellaOP3d ago
No description
Isabella
IsabellaOP3d ago
@Metamorphosis
Metamorphosis
Metamorphosis3d ago
Did you enable it now? Or was it enabled before
Isabella
IsabellaOP3d ago
enabled before
Metamorphosis
Metamorphosis3d ago
@jidat chat :val_Hampter:
Isabella
IsabellaOP3d ago
as i said it's only with a specific account, he can login to main, 2 alts, and i can also login to this specific account
Metamorphosis
Metamorphosis3d ago
… then I guess you’ll need to create a ticket to riot, if it’s only an issue with this particular account ;valsupport
VANGUARD Main
VANGUARD Main3d ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Isabella
IsabellaOP3d ago
Okay thank you
Metamorphosis
Metamorphosis3d ago
When writing ticket login in with the account you’re having trouble with
Isabella
IsabellaOP3d ago
Yes i will
jidat
jidat3d ago
Change secure boot mode to custom Then click restore factory keys It might ask u to exit without saving when doing this, click no for it Save and exit the bios
Metamorphosis
Metamorphosis3d ago
:val_SusgeNoted: But chat, how is it that it a only affecting 1 account
jidat
jidat3d ago
Secure boot and tpm restrictions are account based The other accounts might get the restriction eventually aswell
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