FREEZE
the game loads normally, i updated my drivers but whenever i try to move my mouse on the game, it immediately freeze. help me pliz
215 Replies
any1 help meee
:val_PeepoSad:
could you please open task manager —> performance and take a ss?
okay
:val_Hampter:
@#1 BuZz fan what to do now
have u tried reinstalling valorant?
yeah i did
idk whats the problem
so strange
have u updated ur drivers?
ye
oh crap
-.---
rilly need help
it doesnt happen with other games right
yeah
i play some steam games normally
@jpplol help
hopefully he can help
ye
call more people is needed
rilly want to play the game
;--;
hi
uninstall them with ddu
would it help?
cuz i updated already
surely
oh k
i will try
how u know
uninstall through ddu and install your gpu driver
k
as well as your integrated gpu
valorant dev basically explained that u have an unsigned driver that messes with vanguard so it closes val
oh
but i doesnt close
didn’t see the video yet
like
oh sorry
it freeze immediately when i move me mouse to it
and i still
can interact with window key
but
I’ll try to watch it it’s bc I’m on lte so it’s kinda hard
like the game show up on top off other apps
and i have to restart the pc to close it
t_t
k
u can skip
to where the game load in
oh got it
yeah
any solution?
disable hags
what is hags
search graphic settings in your search bar
you can use windows + tab, make a new desktop, start task manager and end val
yeah i did
as i said
it became the background
like
nothing can show above the app
k and?
oof
my pc only has integrated gpu
so
no hags ig
ahh
@donotflyawaymydear
can ya help
Let me see
The video is not loading for me unfortunately, does it freeze your whole PC?
all good
try disabling full screen optimisations on Valorant process
no
only valorant
u can read my past msg
like here
i did
;--;
ahh
when it starts freezing i can still hear the background music
like for 4 secs
and after that the music is like
flicker
Can you try this please:
Close valorant, vanguard and the client completely via task manager
Press windows + R
type %LocalAppData% look for the valorant file and delete it completely
Open riot client again, you will have to reinstall
oh yeah
i did it this afternoon
maybe the problem is with the display or st
cuz the game still load fine
can u guys ask the devs if possible
We can't really ask them unfortunately, you would have to open a ticket :(
where can i do that
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Do you use an anticheat?
um
no ig
i only dowload and play the game
Sorry, not anticheat omg
I mean antivirus
oh nope
Your PC also does not have a default one?
only these running in background
breh
certainly it has
like window defender
Well not every PC/Laptop has that pre-installed :D
Can you try disable it and see if that works?
k
dam disable real time protection
lil risky
Just to try it for now
You can enable it again right after
k
oof
still
dead
ok so this might be a dumb take but
yeah?
Do you have any other mouse you could try with? Because it only happens when you move your mouse right?
yeah
but
the problem is the cursor
when it is on the game
the game freeze
idk if it is related to the mouse
I am not too sure either, it just came to my mind
yeah
i alt tab
still the same result
wtf
@jidat do you have any idea? I am running out of ideas.
What was done so far:
- Reinstalled the game + vanguard
- Drivers are upadted
- Game cache is cleared
- Laptop was restarted
- Disabling antivirus also does not work
-
what is this dum as problem
I have seen this before
Unpopular opinion chat did you try updating you mouse driver
It's weird
oh?
i bought it 2 years ago
no updates
i can try
:val_Hampter:
yup
I assumed they updated all relevant drivers 😭
@blublub which mouse you got btw chat
I should have asked more specifically, my bad :')
bloody a70
i used to play minecraft pvp back then
great mouse ig
good mouse
the problem is only with my device
tried borrowing my friend's account
still freezing
@blublub is there an app for the mouse
yeah
all updated
idk if there are other ways
Try uninstalling and re installing that app
k i uninstalled it like few months ago
reinstalling now
wwhat
I have seen this issue before is what I mean
oh
do u remember any solutions?
What I remember is:
- Updating the drivers
- Check with another mouse
- Completely deinstall the game with REVO deinstaller and do a clean, fresh reinstall (this is what fixed the issue=
But you said you did already reinstall
i did uninstalled but
i do it thru
in window setting
and still keep the riot client
Would you be down to try again? With REVO?
YOu should reinstall that as well
tomorrow ig
it is midnight for me
the internet is super dead slow
:val_Hampter:
If you use REVO: make sure to delete every single little thing that has to do with valorant or riot
Ohh I see okay :val_Hampter:
kk
Tag me once you did!
alr
cya
Chat did you install the mouse app
Tried running the game in windowed mode?
yeah
wwhats the problem
how
how to turn on windowed mode from outside
cuz i cant touch anything ingame
it freeze
try pressing alt+enter
can we do it from the moment the loading screen show up?
:val_PogO:
Don’t open that file just open the game, and when you see the Val loading screen hit the keys
oof
didnt work tho
i am reinstalling the game
tried
hope it will work
WAIT
Did you delete ?
ahh
yeah
😭
i deleted completely
Wanted to try sum else
no traces
ah its ok
we can try later
whats your other solution
Ok let me know when you download again
alr
OMG
@Metamorphosis @fly (pls @ for reply <3)
REVO UNINSTALLER DIDNT HELP
:val_PeepoSad:
AHHH
Are you facing the same issue again?
YEAHH
it froze completely
right at the loading screen
as i said
if i put my mouse on the game
it freeze..
WTF is this bug ahhhh
Open Val again when it loads press windows key + down key /right key /left key
what does that do
oh i see
leme try
Idk if it will work with Val
But try
k
omg
nothing work
ahhhhhhhhhhhh
@Metamorphosis
t-ttttttttttttttttt
Damn….
Are you okay
NO
What happens when you click on the screen as soon as the game loading screen shows up
Sorry what's your issue? scrolling up 250 messages is a chore.
um
just go up
i posted a vid
or here
\
u mean
stay in the desktop
and wait for game to load
then click?
nah
any interaction will cause it to freeze
:val_KekwSob:
That is weird.
i nEed HelP
tried every solutions
Noo I meant click when the Jett and everyone shows up
Has someone asked you to do a clean boot yet.
oh
yeah
it can start freezing from that moment
the loading screen
what is that
i used revo uninstaller to remove every traces of valorant
and riot client
then reinstall
still doesnt work
dam
:val_Hampter:
In windows, Search msconfig
Open it
u mean the "run" app?
Go to services
window+r?
Yes
msconfig should show up in windows search as well, but you can run it in there too
ok
k
service and then?
Press hide all microsoft services
Disable all.
enable any valorant stuff
that got disabled
like this?
Yes, click disable all
i only see vgc so enable that
apply and restart your computer
oh
would it do st bad to my pc
Logically, no. but even water can explode.
breh
ok
i will try
crap
same result
.__.
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Did you only update your graphic drivers or uninstall and reinstall.
i only update
Try uninstalling.
would that do anything bad?
someone already asked i guess.
Same answer as before.
He just reinstalled
crap
:val_PeepoSad:
i am f tired
valorant doesnt want me
:val_KEKW:
Did you write a ticket to Val support
Try the driversr thing.
now
alr alr
yo
what is subject
like valorant?
Game freezing
k
@blublub where is your have downloaded asd or hdd ?
another long ass ticket bruh
Do something for me rq
C:\Riot Games\VALORANT\live
Right click Valorant
Properties
Compatibility
Uncheck all of the boxes
Apply
Ok
C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64
Right click VALORANT-Win64-Shipping
Properties
Compatibility
Uncheck all of the boxes
Apply
Ok
Restart ur pc
Then open the game
Press F11 on ur keyboard once when the loading screen appears
it has something to do with your graphic card
which graphic card do u have
he uses integrated graphics
see
his drivers are also up to date
do u get any error
after it freezes
no
it just freeze forever
tried
wont work
omg
if someone can solve this problem
ima send a feet pic
:val_KEKW:
???
did it start happening after the latest update
or did it used to still take place prior to the update
i played valorant since last year
but
on my brother's pc
now i got mine
so
idk
The graphic card/ cpu is having a hard time rendering into the game
um
it seems to be that when you interact with the game. It freezes
i dont think so
cuz the game still load normally
and smooth
oof
idk
the i5 11th surely has no problem loading the game
idk if it is with the integrated graphic
did u analyze the amount of resources val used when you interacted with the game
through task manager?
it most likely has to do something with that
uh
not yet
well
cus it freeze right after i touch it
analyze the resources
and the usage keep going down
cuz the game freeze
the pc has nothing to deal with a freezing game
what's the peak amount of resources does val use
when you switch to it's window
hm leme reinstall
and try to see
okie
it has something to do with the graphic card
t-t
yeah ig
strangest problem
no one had it ig
i would consider upgrading it
to 1 gb ddr 5
i got gtx 645 currently
it is a laptop btw
neh
andi it runs the game at 144 fps
wel
120-150
:val_Hampter:
oh
um
in past updates
i have another potato laptop
with i3 3217u cpu
and gt720
LOLOL
it still run valorant at 30-40 fps
so ig this laptop's spec can still run the game
wait
what if
u buy a motherboard
with a pre-installed i5 chip
about i5 3rd to 5th gen
and?
and
you squish the gpu
into the new motherboard
will that work
what gpu
gt 720
it is a laptop xd
hmmmmmmm
i got an idea
that is impossible
but not
what if u sell this laptop
both of the laptops
xD
and buy a laptop with good specs
or even a pc
my parents wont allow
dam
sadly
mhm
do u use the laptop for work
or just gaming
like
just recently
k i will dm u
his laptop should be able to run val just fine
yeah
omggg
so sad rn
ive ran val on a 10th gen i3 macbook 💀
just bought the yoru comb
and unable to play the game
LOL
any helppp
just try and wait for response from ur ticket and see if it works
k
did u try drivers the other guy said
hey did u found any solution ?
I have the same problem
@blublub
Same problem here. I can play on this pc but when I use my friedns it just freezes every few seconds and also making the pc itself freeze even when the game isnt even open. Forcing me to restart the pc
My game can't even run on igpu
Thats a different problem completely
ahh
haven't received any response from riot
did you find a fix