windows 10

Hello, can you please help? I downloaded Valorant, I enter the Riot client, I press play, it does not open, but Valorant appears to be open in the task manager, but there is nothing on the screen, and after 5 seconds it says it is not responding, please help
41 Replies
donotflyawaymydear
@DANTE Heya! Do you still need help with this?
DANTE
DANTEOP5d ago
Yes Pls @donotflyawaymydear
donotflyawaymydear
Okay, try this: - Close valorant, vanguard and the client completely via task manager - Press windows + R - type %LocalAppData% look for the valorant file and delete it completely - Open riot client again, you will have to reinstall Let me know if that doesn't help!
DANTE
DANTEOP5d ago
Later? @donotflyawaymydear
donotflyawaymydear
You can try whenever it works best for you! Just tag me once you did it and tell me if it worked or not
DANTE
DANTEOP5d ago
Well, you say to delete the game and reinstall it. Frankly, I already deleted the game 3 times and reinstalled it, as you said, but it still gave me the same error, so it doesn't work @donotflyawaymydear
donotflyawaymydear
Did you make sure that everything was properly deinstalled (also vanguard, any corrupted/left over files, etc)?
DANTE
DANTEOP5d ago
it didn't work
donotflyawaymydear
Lets see What device do you use? And what graphics card do you have?
DANTE
DANTEOP5d ago
I deleted the game completely and reinstalled it from everywhere from A to Z and encountered the same problem again İntel Laptop I can't enter the game at all, I press play, nothing opens, it shows as open in the task manager, and after 5 seconds, it says it's not responding and quits the game
donotflyawaymydear
ok, open task manager and check if there are any programs running in the background that you can close completely See if there are any start-up apps you can turn off (autostart apps)
DANTE
DANTEOP5d ago
I don't have anything running in the background, it's all standard stuff, I have an Intel graphics card, Windows defender, etc., Windows stuff is on
donotflyawaymydear
Do you run the game as admin?
DANTE
DANTEOP5d ago
Vanguard autostart Yes
donotflyawaymydear
Yeah I would keep that enabled, otherwise you have to manually start it every time Did you check if your graphics driver needs to be update/if an update is available?
DANTE
DANTEOP5d ago
Do we need to start everything related to Riot processor and Valorant normally Yes
donotflyawaymydear
It normally starts automatically No update needed?
DANTE
DANTEOP5d ago
My processor and graphics card are all the latest version My processor and graphics card are all the latest version
donotflyawaymydear
Cna you send me a screenshot from your task manager of which auto-programms you have set? You can black out the ones you don't want me to see but I want to check something
DANTE
DANTEOP5d ago
I updated them all Okey
DANTE
DANTEOP5d ago
No description
donotflyawaymydear
those are all?
DANTE
DANTEOP5d ago
Those marked 'enabled' are on, those marked 'disabled' are closed Yes @donotflyawaymydear
donotflyawaymydear
Can you do me a favor and please disable every auto-startup you dont urgently need and then try again? Like just leave active what you really really need
DANTE
DANTEOP5d ago
I did it later I left many things @donotflyawaymydear
donotflyawaymydear
didn't work?
DANTE
DANTEOP5d ago
I'm trying
donotflyawaymydear
Okay!
DANTE
DANTEOP5d ago
The same thing happened again, I press play, our icon in the background opens, something opens, the task manager says it's not responding, then it quits the game @donotflyawaymydear
donotflyawaymydear
Vanguard opens when you try to start the game, right?
DANTE
DANTEOP5d ago
Yes Vanguard works without any problems, but it still won't open @donotflyawaymydear Ugh, I'm upset, it won't open.
donotflyawaymydear
I know, I am thinking about what else we can do because you said you already reinstalled val + Vanguard :( Which intel laptop do you use? Maybe it does not support the game anymore
DANTE
DANTEOP5d ago
I use HP, I don't think it's a gaming laptop, I can play games like Pubg Mobile without any problems
donotflyawaymydear
Do you know which one it is exactly?
DANTE
DANTEOP5d ago
What?
donotflyawaymydear
Which laptop exactly
DANTE
DANTEOP5d ago
Hp Are you asking about features?
donotflyawaymydear
yeah like which model
DANTE
DANTEOP5d ago
i7 processor 7gb graphics card 16gb ram @donotflyawaymydear
donotflyawaymydear
Sorry, I was busy until now @DANTE THe issue is still the same I assume?
DANTE
DANTEOP4d ago
Yes 😦
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