Trying to transfer domain from Turbify to Cloudflare. Infuriating issue at hand.

My domain is unlocked through turbify, and I have the transfer code. I added my domain to the account. However, it's telling me there's no domains available for transfer. I can see the domain in my dashboard. Super annoying. I can provide images and further information if requested.
20 Replies
Chaika
Chaika2w ago
is the domain fully active in cf? what's the domain name?
Blasty
BlastyOP2w ago
new to cf, could you elaborate on what "fully active" means? domain is bicyclesplusma.com it also keeps disappearing from out dashboard but it comes back?
Chaika
Chaika2w ago
it'd show as "Active" in top while under the domain in CF, not "Pending" or anything else
No description
Blasty
BlastyOP2w ago
we paid for the pro subscription but it feels disapearing
Chaika
Chaika2w ago
Yea that domain isn't using Cloudlfare nameservers
Name Server: ns1.turbify.com Name Server: ns2.turbify.com
Have to switch the nameservers at your current registrar to Cloudflare, get it showing as Active, and then you can transfer registrar to cf
Blasty
BlastyOP2w ago
so i need to go into my turbify domain control panel and change the name servers to the cf ones?
Chaika
Chaika2w ago
Yes. Just make sure you have your DNS Records all setup in Cloudflare. It tries to auto-import to be helpful but it may miss some
Blasty
BlastyOP2w ago
how might i make sure that it's all set before i initate the transfer?
Chaika
Chaika2w ago
under your website in the Cloudflare dashboard, DNS -> Records, make sure they all match whatever you have in Turboify
Blasty
BlastyOP2w ago
ok we'll do that
Chaika
Chaika2w ago
Magic link: https://dash.cloudflare.com/?to=/:account/:zone/dns/records Most likely it was being removed because you never switched the nameservers over. You get 28 days to set it up/switch over nameservers before it deletes itself. You get 7 days if you switched over and then switched back Depends what you mean by "Disappearing" tho
Blasty
BlastyOP2w ago
I mean i can go to my dashboard and see it there, then i can reload the page andn it tells me that i have no domains reload again and it reappears
Chaika
Chaika2w ago
under the websites page? Do you have more then one account?
Blasty
BlastyOP2w ago
no only one account how long does it take for the name server changes to roll over so i can initate the transfer what tool did you use to find this information
Chaika
Chaika2w ago
It depends on your registrar and the com tld, and then for CF to update and see. Up to 48 hours, but usually only an hour or two I just used whois linux utility, there's websites for whois too though
Chaika
Chaika2w ago
ICANN Lookup
The ICANN registration data lookup tool gives you the ability to look up the current registration data for domain names and Internet number resources.
Blasty
BlastyOP2w ago
cool I am familiar with linux if that's easier
Chaika
Chaika2w ago
just whois bicyclesplusma.com will work, no ugly UIs either
Blasty
BlastyOP2w ago
sick in windows now, is that an apt package or already in most distros just testing now all set. just waiting for cf to update everything thanks for all the help @Chaika thanks so much for all the help. transfer is underway currently
Chaika
Chaika2w ago
it is a package whois, but it is already preinstalled in a lot of images
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