V
VALORANT2mo ago
Ryn

Help: Unable to Use Voice Chat in Valorant

Can anyone help? Maybe someone knows the cause? I can't open voice (listen or speak), and as seen in the screenshot, all voice settings have been set to 'on.' However, the sound indicator in the image still shows an 'X. 🔊❌' Does anyone know the cause? Is there a system ban on voice?
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123 Replies
Metamorphosis
Metamorphosis2mo ago
Does your loop back test work System ban on voice only happen if you abuse it, if you say/type anything that you shouldn’t it would get you comm bans
Ryn
RynOP2mo ago
Yes, during the loopback test, a signal appears, but I don’t know why the voice doesn’t work either in the lobby or in-game.
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Metamorphosis
Metamorphosis2mo ago
Can you hear your own voice when you do the loopback test
Ryn
RynOP2mo ago
Steps already taken: - Repaired the Valorant app - Performed a clean reinstall - Reinstall windows - Reinstall audio drivers official - Tried using a different ISP provider - Changed multiple DNS settings Yes, I can hear the loopback of my voice when I speak into the in-game mic. So, I'm out of options and don't know what to do or why this is happening. the voice icon still showing : . 🔊❌
Metamorphosis
Metamorphosis2mo ago
@fly (pls @ for reply <3) hi chat, would you be able to help her out
donotflyawaymydear
@Metamorphosis hi chat, maybe @Ryn are you running valorant as administrator?
Ryn
RynOP2mo ago
no, i run normally
Ryn
RynOP2mo ago
if i run as administrator
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donotflyawaymydear
ok, can you go ''windows > Settings > Microphone'' and see if it still has permission?
Ryn
RynOP2mo ago
yes its working normally
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Ryn
RynOP2mo ago
all perms granted
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donotflyawaymydear
Hmmm... You could try updating your audio drivers, but if all your other audios are working, I am not sure if that will help It seems to be a bug at the moment tho, you're not the only one with that issue
Ryn
RynOP2mo ago
This happened about two days ago, and everything was fine before. I'm not sure about the audio driver because the issue is already using the latest audio driver, and I've also tried comparing it by downgrading the version. 😦 already contact the support for help
donotflyawaymydear
It seems it's a bug, but I am currently checking if there is a fix known for it, even a temporary one
vozoid
vozoid2mo ago
same problem i had 💔
donotflyawaymydear
I know 😓
vozoid
vozoid2mo ago
this game SUCKS
donotflyawaymydear
I can’t find anything on even a temporary fix
vozoid
vozoid2mo ago
yea its on riots end which was why i was pinging kenji the network dev hehelped with network issues for me befor
lyra
lyra2mo ago
@vozoid this is not on riots end nor a network problem ^^
donotflyawaymydear
yeah it’s not a network problem
vozoid
vozoid2mo ago
oh 💔 💔
Metamorphosis
Metamorphosis2mo ago
Did you try changing input device chat
vozoid
vozoid2mo ago
💀
vozoid
vozoid2mo ago
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vozoid
vozoid2mo ago
I TOLD U 😡
Metamorphosis
Metamorphosis2mo ago
Lmfaoaoao Just follow these steps and let us know if it worked
vozoid
vozoid2mo ago
didnt work i sent them my logs
vozoid
vozoid2mo ago
@Ryn
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vozoid
vozoid2mo ago
try these im gonna solo queue without comms my team is gonna love me
Metamorphosis
Metamorphosis2mo ago
Did these work for you?
vozoid
vozoid2mo ago
no
Metamorphosis
Metamorphosis2mo ago
Then why are you suggesting it to her 😭
vozoid
vozoid2mo ago
idk might work
donotflyawaymydear
it is not a network issue tho what 😭 Like I am so so so sure it is not a network issue That’s probably why it didn’t work lol it’s simply a bug, it has been happening for years
Metamorphosis
Metamorphosis2mo ago
Maybe he followed his theory of network issue and messed up the network
donotflyawaymydear
LMAO maybe
Metamorphosis
Metamorphosis2mo ago
And riot thinks it’s network based on the data
donotflyawaymydear
if this dude proves us wrong and this is actually a network issue (which would not make sense at all) I will eat a broom
vozoid
vozoid2mo ago
broom looking real tasty rn
donotflyawaymydear
LMAOOO this bug has been happening to so many people since the release of the game it would surprise me if the network of allll these people experiences the same issue at the same time
Metamorphosis
Metamorphosis2mo ago
I mean I personally faced it, all I had to do was, turn off voice chat and turn it back on
donotflyawaymydear
same, when I had this bug it was not a network issue
Metamorphosis
Metamorphosis2mo ago
LMFAOOAOA😭😭😭
donotflyawaymydear
😭😭😭
vozoid
vozoid2mo ago
mine persists like it used to
Metamorphosis
Metamorphosis2mo ago
@vozoid why are you so sure your government is blocking you
vozoid
vozoid2mo ago
back a few years ago cuz they did it before once
Metamorphosis
Metamorphosis2mo ago
You from North Korea or something?,
vozoid
vozoid2mo ago
😭 no uzbekistan im not even from here 💔 it could also just be my isp they mess stuff up alot
Metamorphosis
Metamorphosis2mo ago
But then you say, your team has voice but you can’t hear them
vozoid
vozoid2mo ago
i cant see them speaking either its as if theyre all muted
Metamorphosis
Metamorphosis2mo ago
Did you ask em in chat if they can use voice
vozoid
vozoid2mo ago
i know they can it fixed itself once i heard everyone then it broke again
Ryn
RynOP2mo ago
thanks for information, I have already tried some of these methods before, and the most extreme steps were reinstalling the game and performing a clean Windows installation. The result was still the same, with no changes. *Update: I used an external sound card (PCI Express) to compare whether this bug occurs with the onboard audio interface. And it turns out the result is also the same.
Metamorphosis
Metamorphosis2mo ago
So if it’s not hardware issue, it’s just a bug Would you happen to be from the same country as sponge bob He is from Uzbekistan ^
Ryn
RynOP2mo ago
see, im from indonesian Yeah, in the game, we need full debugging to identify the issue. For that reason, it's necessary to capture what is happening on our device and why the voice-states cannot establish VoIP connections to Riot Games' servers. Support has responded, and while waiting for their follow-up, they have sent me the RRT (Riot Repair Tools)
Metamorphosis
Metamorphosis2mo ago
Yes you need to run it as administrator and send the files to them
Ryn
RynOP2mo ago
no wayy
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Ryn
RynOP2mo ago
Bro, this is weird. This issue fixed itself. I don't know what to say, but I hope it doesn't happen again. yeah i did
Ryn
RynOP2mo ago
it working again lmaoo
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Metamorphosis
Metamorphosis2mo ago
LESGOOO Or maybe riot fixed it
Ryn
RynOP2mo ago
How about you? xD
vozoid
vozoid2mo ago
illcheck it out later
Metamorphosis
Metamorphosis2mo ago
Nah check it rn
vozoid
vozoid2mo ago
nu uh ok my cat left ill check it btw it fixed itself for me once but only for one game then it went back to not working
vozoid
vozoid2mo ago
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Solution
vozoid
vozoid2mo ago
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vozoid
vozoid2mo ago
@fly (pls @ for reply <3) the broom lives though it IS on riots end
donotflyawaymydear
YIPPIEEE
vozoid
vozoid2mo ago
so iwas half right i mean if its on riots end that means its a network issue @fly (pls @ for reply <3) eat your broom
donotflyawaymydear
that is NOT how it works 😭
vozoid
vozoid2mo ago
too bad 🙄 theyre failing to connect me to the vc service
donotflyawaymydear
LMAO
vozoid
vozoid2mo ago
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vozoid
vozoid2mo ago
@Ryn we cant do anything about it 💔
Metamorphosis
Metamorphosis2mo ago
@fly (pls @ for reply <3) ahahahaha
donotflyawaymydear
:')
Metamorphosis
Metamorphosis2mo ago
Told you from the beginning has nothing to do with internet 😭
vozoid
vozoid2mo ago
ok but it IS on riots end u said it was my fault 🙄
donotflyawaymydear
Nope, I said it's a bug A bug is not on your end A bug is on riots end :D
vozoid
vozoid2mo ago
not u metamorphosis
donotflyawaymydear
ohhh sorry
vozoid
vozoid2mo ago
😭 for what
donotflyawaymydear
thinking you means me :SOBS:
vozoid
vozoid2mo ago
ill forgive you i guess....
Metamorphosis
Metamorphosis2mo ago
Chat, that’s bare accusation chat
vozoid
vozoid2mo ago
.,,..,...,.,..,.,..,.,.,..,.,.
Metamorphosis
Metamorphosis2mo ago
I aint done nothing like that
vozoid
vozoid2mo ago
u were telling me to check my audio settings smhhh
Metamorphosis
Metamorphosis2mo ago
Unless you eliminate the possibilities, you can’t know for sure But you were blaming your whole ass government for blocking audio That’s crazy on another level
vozoid
vozoid2mo ago
shhhh my isp is gofoy goofy
Metamorphosis
Metamorphosis2mo ago
@chaara-dev how do we mark a thread as solved chat
Ryn
RynOP2mo ago
Ahh, glad to hear that! As I suspected, this is an issue with their backend, because in certain situations, the voice websocket cannot connect, sometimes returning a 403 error on their endpoint. :val_KekwSob: If Riot considers this a user-side issue, that would be a big mistake because it's not just affecting one person. Moreover, we have already followed the steps they suggested and tried various methods (even though the results were futile). Hopefully, this bug gets resolved soon, and if an emergency update is needed, that's fine too xD. OP can edit tags mark as solved.
Jidat
Jidat2mo ago
Right click / hold the message u wanna mark as the solution then click apps then mark solution
Metamorphosis
Metamorphosis2mo ago
Oops, don’t have perms for that
donotflyawaymydear
Only mods can do that, or the OP I think
Metamorphosis
Metamorphosis2mo ago
More like
donotflyawaymydear
also that yes
Jidat
Jidat2mo ago
Or me :val_HeyApple: Or anyone above level 50 Or 40 Idk
donotflyawaymydear
do it then :val_HeyApple:
Jidat
Jidat2mo ago
What was the solution?
donotflyawaymydear
this I would say
Jidat
Jidat2mo ago
There
donotflyawaymydear
the best :val_Hampter:
vozoid
vozoid2mo ago
also applies to party vc 💔 man wtf
vozoid
vozoid2mo ago
No description
vozoid
vozoid2mo ago
nvm it fixed inshallah vc is fixed
Metamorphosis
Metamorphosis2mo ago
Chat, is it fixed or not? You’re giving mix signals here 😭
lyra
lyra2mo ago
i have a really hard time telling if you are a guy or not
Metamorphosis
Metamorphosis2mo ago
😭😭😭 I’m a dude chat
donotflyawaymydear
chat is defo a dude
vozoid
vozoid2mo ago
idk there was an update so how about ME 😎 vc is NOT fixed idk what the new update was few mb of something still not working 😭
buffynote
buffynote2mo ago
i have this bug since summer i think literally tried everything u did, and more, made 2 tickets to riot, said the same thing 1 month ago, that they are investigating this big issue, nothing fixed, literally changed my whole pc, internet provider and it still doesnt work. On other accounts it works perfectly fine, tried 4 different accounts, 3 of my friends accs, and one brand new it works. It is an account problem.. https://discord.com/channels/679875946597056683/1301957147336376421 link to my post there are some fixes i posted there, try those maybe itll fix the issue for you
Jahamz
Jahamz2mo ago
try unplugging it and pluggin it back in
buffynote
buffynote2mo ago
unplug and plug what?
Ryn
RynOP2mo ago
This Has Been Completely Fixed
milou
milou2mo ago
Hii i have had the same problem for over a year im able to fix it some how?
snake
snake2mo ago
did u?
vozoid
vozoid2mo ago
i cant check im banned rn
milou
milou2mo ago
Nope, still dont know how to fix it. It has something to do with ports not getting through. But my parents wont give me the router inlog. So i cant do shit about it as far as i know.

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