Successful deployment unsuccessful

Good day. I am requesting assistance for a page that I am trying to deploy. Cloudfare says that deployment was successful but the site can't be reached on any device or connection that I have. I don't know the problem. I have uploaded the below assets... 3451 Portal.html dont_touch (folder) >contains 4 sub folders with .png, .js, .css files, and some fonts. Account ID: 4db5db0e5dffae2f798405793700f91c Link: 3451portal.pages.dev
21 Replies
Walshy
Walshy•2w ago
It's returning 404 which usually indicates your output directory specified is wrong
Angel
AngelOP•2w ago
Apologies, I'm super new to this. What does that mean and what could I do to fix it?
Walshy
Walshy•2w ago
Or in your case, there's no index.html Your main file looks to be this one - https://3451portal.pages.dev/3451%20Portal You'll want to rename 3451 Portal.html to index.html
Angel
AngelOP•2w ago
That easy?? I'm so sorry. Is it okay if I test it before you close this?
Walshy
Walshy•2w ago
pls do
Angel
AngelOP•2w ago
I need to delete and redeploy it right? I don't see an option to make changes.
Walshy
Walshy•2w ago
No need to delete, you can make a new deployment - are you using the ui to upload?
Angel
AngelOP•2w ago
I used a zip file
Walshy
Walshy•2w ago
You'll want to press the "Create deployment" button up here on the right when viewing your project
No description
Walshy
Walshy•2w ago
That will bring you to the upload screen where you can drop the zip 🙂
No description
Angel
AngelOP•2w ago
I just changed the file name to index.html It is still generating the same error I can access it from my phone but not my laptop.
Walshy
Walshy•2w ago
what's the error, it works for me now
No description
Angel
AngelOP•2w ago
On my laptop it says ERR_TUNNEL_CONNECTION_FAILED This is a government laptop for context, if it matters. But I have never had an issue connecting to a cloudfare website before.
Walshy
Walshy•2w ago
That's a strange error code but it's likely just dns cache, you said phone is fine so I suspect your laptop has just cached the dns right before it was fully propagated. It'll fix itself soon
Angel
AngelOP•2w ago
I will try a coworker It does not work for them either. I assume this kind of thing isn't really something that you guys can help with? Maybe an IT problem at this point.
Walshy
Walshy•2w ago
Yeah sadly not, it's failing within your network before it even reaches us
Angel
AngelOP•2w ago
Okay. One final question. If I create a custom domain for it.. would it still run through the same routing if a firewall was blocking it?
Walshy
Walshy•2w ago
Depends how it's blocked I guess, usually it'd be domain based so no, it wouldn't be blocked If for some reason it got blocked IP based, yes but... you'd also be blocking most Cloudflare traffic which I think would be a really bad experience :ablobsweats:
Angel
AngelOP•2w ago
Yeah it's weird because I made the page on that same government laptop 😂
Walshy
Walshy•2w ago
Your error shouldn't be a firewall block, weird error but I suspect it's dns caching at some company vpn or other company networking level
Angel
AngelOP•2w ago
Okay I will consult my IT department. Thank you so much for your help, sir!
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