Cannot transfer domain to CF

You currently have no domains available for transfer.

Follow
these instructions
to initiate a transfer with the current registrar.

The following domain is unavailable for transfer, for the following reason:

mydomain.com
Unsupported
You currently have no domains available for transfer.

Follow
these instructions
to initiate a transfer with the current registrar.

The following domain is unavailable for transfer, for the following reason:

mydomain.com
Unsupported
The reason is not clear at all, the TLD (.biz) is supported. How can I contact a human at cloudflare? Thank you.
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