Ping issue with singapore server

hi there Admin. first of all i want to file a COMPLAINT about the network of valorant , while i am in a middle of Competitive round , the valorant suddenly exiting by itself for "Network Connection " while i'm checking on the connection Everything seem normal until when i try to back to the match , it's stuck in a loading map about 10 minutes , can you give a solution for this one? or i should wait about a weeks off for valorant? i mean it's holiday i want play a game and chill not stuck in map about 10 minutes and got penalty from your SYSTEM.