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VALORANT•3w ago
Lewis

Everything is delayed/buggy only on one account?

Whenever I invite a friend the invite goes through but when they accept the invite they don't appear in my lobby until I change the tabs, for example clicking onto the store then clicking back on play. Also when finding a game they will go into the game when the match is found whereas I will be searching for a game still for up to 30 seconds while they are already on agent select. Once the game has ended the search timer will still be going when I come out of the game and the only way to find a game again is to restart the game then inviting a friend again. This problem only happens on this one account and other accounts work fine. I've also tried the account on my brothers pc and the same problems happen. Has anyone else had this problem and fixed it? I put a ticket in and they just told me to try turning off my firewall and antivirus which is no help at all and send in my logs which solved nothing too. They also wanted to see a video of the problem but its kinda hard to show the problem on a video
9 Replies
Raum
Raum•3w ago
It's not possible to have such bugs on only one account, but I have noticed a pattern that whenever you switch from one account to another, you might have some issues queuing from the secondly selected profile So reboot your PC and try playing from the "buggy" account and it should be fine Or try to replicate the issue on another account, which will then lead to a potential tech issue with your device/connection ( if you manage to get the same effect on another acc)
Lewis
LewisOP•3w ago
both my and my brothers pc has been restarted multiple times over the past month and the problems still occur even if no other account was played on before then
Raum
Raum•3w ago
Do you have a good internet connection, are you using cable or wifi?
Lewis
LewisOP•3w ago
and the issue has been replicated on other accounts hundreds of times in that time too and it doesn't happen on any other account, its literally just playing the game, that is the problem lmao yes cabled 1000 up and down
Raum
Raum•3w ago
Wait so it happens on other accounts or not?
Lewis
LewisOP•3w ago
no doesnt happen on any other account just that one its so annyoing having to restart the game after every match and also since its so delayed joining to agent select if a player dodges i dont get into agent select in time and theres been times where my friend will have found another game in that time and i end up dodging the next game because it takes so long and i get penalties for it
Raum
Raum•3w ago
hmmmm I just find it hard to believe that occurs only on a specific account Well I guess then just record a video of one of the problems occurring on the account, send it and see what they can propose
Lewis
LewisOP•3w ago
how do i show on a video that my friend is on agent select while im still on the queue timer 😭 and yea idk either i dont really understand how its possible
Raum
Raum•3w ago
Well, that wouldn't require a video, cuz you can tell them that you don't see the lobby pop up record the other stuff
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