53 Replies
@lyra able to help?
do open cmd and do ipconfig and show me the part that says default gateway
@lyra
now do
ping 192.168.1.1 -n 100 -l 65500 and show me a screenshot of the summary when it's donehow long does it go on for?
but there so many keep going
for about a min
alr
ill wait
when it's done there will be a summary
here
@lyra
mind answering a few questions for me?
1. who is your ISP
2. what country are you from?
3. what region do you play on?
4. what server(s) do you play on?
1.what is ISP?
2. England
3.london
4. london
@lyra
internet provider
could you also open cmd and run this command
tracert 162.249.72.0 and show me a screenshot when you're done?
Do you still have this problem?
does it happen on a specific time of the day?
should i check on valorant now?
no its happend everytime i play
still going on?
i will load on now
and check
give me 10 mins
can you show me a screen recording of you playing a death match and having all network stats set to graph?
yes
ill do it now
@lyra
yeah no
i know its horrible
1700 ping
@lyra
anyone know how to turn these on
still got the problem?
yes
@lyra [telia glazer, @ for reply]
can you try contacting your ISP?
ISP??
internet provider
And say??
that youre having issues to valorant
are you still having issues? we've found a problem in London, it has since been fixed.
yes can you please help me @Jimz
im still lhaving the issue@Jimz
@lyra [telia glazer, @ for reply] @Jimz still having the issue
Probably some issue in your internet
Try connecting to a better server
I believe this is your internet provider being silly so :kaisaShrug:
I have already spoke to them and still not work and they updated it so I’m not sure
is the issue still on im having 150 ping every second
can you make a new thread and ping me in it?
yes it is
it works now
is it still working?
yes
and you are using hyperoptic right
now im back to being a demon
but are u able to help me since my lag was so bad and i tried to fix it alot im a banned untill the 22
are u able to unbann me since it not my fault
@lyra
thats something you gotta take up with support
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
ok thanks so much for ur help