Hey all, I've been intermittently
Hey all, I've been intermittently hitting an odd
FAILED_TO_COMMIT
error when updating users via the v2 REST APIs. Specifically, when calling /api/rest/2.0/users/{userid}/update
, we sometimes see:
Has anyone else encountered this before and/or have any suggestions? We do have an open support ticket with ThoughtSpot, but they suggested asking here too.5 Replies
How many users are you creating concurrently using the API ?
Sometimes it could be updating dozens of users. I'm not sure how many are being done in parallel though.
Sure that makes sense. If you reproduce this usecase, it would be awesome. As we can get trace-id which we can use to check what happened wrong. I am adding backend team so they can ask more questions on the usecase,
but getting a trace-id would really speed up the process
Here's some trace ids for the error from yesterday:
* 873463c6-1292-40f5-b79d-a4029e170e2c
* cf20e49f-f850-48f1-b98a-8cbaf94e065d
* 402d86de-5754-4b49-a3ff-3daf8a2de7e4
* 9f4a4b23-40a7-4b02-84e7-4951581949a9
* 02c9e4fe-f7bd-4fa9-8a24-0dc463099ed8
* 0ec87550-9290-42fc-8b5c-dadca7f67c38
* 80b50787-d65e-4e9b-9996-3e91ece6b749
* 491f9a2b-6925-4274-b125-604637b7239d
* 69abaa32-4f42-4188-87cf-fb00ffbc428f
@Kendall Thrapp we are working on something similar. Will triage a bit further to ensure if it is same or different. Will update on the progress here..
@Kendall Thrapp can you create a support case for this as well and give the link for this discord thread there. Also attach the relevant artifacts (any logs/HAR files). This might require a bit more triage.. If you have one, can you send the number here?