cloudflare waf blocked all request !! even white list ip !!!
hello . cloudflare waf blocked all request as http ddos even white list ip this is the second time . what should we do? support doesn't answer my ticket.
2 Replies
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
they didn't answer my ticket from 6days ago !!!