Commands not running

Hi, a player of my server just ran into this issue, he can’t use /spawn or /home. The command just does not load at all. I’ll include a video to get a better understanding of his issue He’s using vanilla version and 1.21.1 which is compatible on our server we run 1.20.3-1.21.3 Thanks in advance 🙂
3 Replies
Admincraft Meta
Admincraft Meta2mo ago
Thanks for asking your question!
Make sure to provide as much helpful information as possible such as logs/what you tried and what your exact issue is
Make sure to mark solved when issue is solved!!!
/close !close !solved !answered
Requested by anubbis.#0
Skullians
Skullians2mo ago
check your server logs. Is there anything there? !logs
Carl-bot
Carl-bot2mo ago
Please check your server log for errors from your plugins.
If you need further help understanding the errors, please send us the whole log file. Where can I find the server log? Logs are stored in <server_directory>/logs/. Search for a file explorer in your server's management interface and navigate to that directory. Once you've opened that up, search for the latest.log file. Some providers have a separate page for logs and may hide the "logs" folder. On Aternos: • Go to https://aternos.org/log/. On Minehut and server.pro: • Go to the "files" tab in the left menu. • Navigate to the root directory of your server. • From there navigate to /logs/latest.log. What should I do with the log? • First of all, read it! I mean, that's what you do all the time when you run a server, isn't it? Try to locate any errors that have anything to do with the issue you are facing. • If you got the latest.log file or created a .txt file with the necessary errors you can upload these directly to the channel, but we prefer if you upload them to https://mclo.gs/. • If you have trouble downloading the log file, copy/paste the text to a paste service (like mclogs). Copy the link that it gives you and send it to us. (Don't worry, McLogs hides your users' IPs.)
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