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VALORANT3mo ago
Sojuu.

Still no support mail response

I still havent gotten a response for my technical issue its been 7+ days
23 Replies
Sojuu.
Sojuu.OP3mo ago
I keep getting punished for no reason
Sojuu.
Sojuu.OP3mo ago
No description
Sojuu.
Sojuu.OP3mo ago
This always appears in the middle of my games and I get timer rrestricted all the time riot hasnt even bothered to help me Hoonestly so done with this all Im tryna do is grind battlepass
Raum
Raum3mo ago
7 days is way too long what is the status of your ticket open, closed?
Sojuu.
Sojuu.OP3mo ago
@Raum how do I check
Sojuu.
Sojuu.OP3mo ago
No description
Sojuu.
Sojuu.OP3mo ago
I provided literally ALL the logs required of 2+ games, plus screenshots and videos of proof that I was actually disconnecting and crashing randomly It has reached the point where I cant even play unrated to grind battlepass
Raum
Raum3mo ago
Go to the support website and then my tickets
Jidat
Jidat3mo ago
The link will be in the email u received when u made the ticket
Sojuu.
Sojuu.OP3mo ago
This is so dumb 335 hours for something thats not my fault
Raum
Raum3mo ago
If its not a riot server issue it kinda is But anyways, if you manage to clear the issue, support can help with the penalty but again you have to find the ticket and follow
Sojuu.
Sojuu.OP3mo ago
I found the ticket now how do I get them to remove the penalty
Jidat
Jidat3mo ago
Whats the status of the ticket
Sojuu.
Sojuu.OP3mo ago
Solved But It doesnt show any responses
Jidat
Jidat3mo ago
Show what u wrote to them
Raum
Raum3mo ago
probably submitted a ban appeal and just got denied with no response instead of tech issue
Jidat
Jidat3mo ago
Most prob yea
Sojuu.
Sojuu.OP3mo ago
I cant see any response
Sojuu.
Sojuu.OP3mo ago
No description
Sojuu.
Sojuu.OP3mo ago
The page keeps refreshing and logging me out I gotta reboot
Raum
Raum3mo ago
Are you able to make a new reply in that same ticket or no
Sojuu.
Sojuu.OP3mo ago
nope
Raum
Raum3mo ago
Ok that means its closed If you still have the ban or for the future write a ticket under the category of tech issues explain to them what is the issue and ask them for penalty removal If you follow trough, best case scenario you wont have the same in game problem and the ban will be gone

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