i cant log in to my account

i had it made then my brother made a new account with the same email on xbox and everytime i log in it starts me off as a level 1 and all my skins gone. my old account still exists bc my friend told me its still added.
No description
8 Replies
DMR
DMR4w ago
We've tried to do a support email too and tried all the emails his acc could possibly had but nothings working someone reply preferably someone that can help
silva
silva4w ago
Make sure your logging in through usernames not google feature If your still having problems Contact support
_A
_A4w ago
has support replied?
DMR
DMR4w ago
nah he made a support ticket like a week or 2 ago no reply and then when he logged in with HUFFJ14 it took him to a new account he made with his email that had different digits at the end Support didnt reply
_A
_A4w ago
elaborate on this wym different digits at the end
DMR
DMR4w ago
the numbers at the end of ur riot name?? wym
_A
_A4w ago
oh do you mean the tagline like after the # so the acc was still huffj14 but with a different tag?
DMR
DMR4w ago
yeah @#1 BuZz fan exactly that and his account still exists but he can only log into the new one
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