Verifying you are human. This may take a few seconds. OC3 Extensions

I am using Opencart 3 under admin -> Extensions I am stuck in a loop on a website I manage that says "Verifying you are human. This may take a few seconds." I've tried turning security level to low, bypassing the IP address in WAF rules, and turning on Development Mode to resolve the issue. This is happening in Chrome and FF in regular and incognito mode across 3 different IP addresses / computers.
10 Replies
Chaika
Chaika4w ago
What does that have to do with Opencart 3 extensions?
I've tried turning security level to low, bypassing the IP address in WAF rules, and turning on Development Mode to resolve the issue.
Check Security -> Events, see if you can find the challenge event, you can filter by your ip and such as well. Not everything can be skipped in waf rules, for example Bot Fight Mode can't be, if you have that enabled.
cactopuses
cactopusesOP4w ago
Thanks for your reply, this issue is occuring only in the OC3 extensions section on the admin screen, and is doing so reliably which is why I mentioned it in the details. I have turned off Bot Fight Mode. Thank you for the suggestion for checking events I will review the events related to my IP. I reviewed the events and I can see the entries for "Skip" where I have a bypass as above but no other entries are being produced.
Chaika
Chaika4w ago
You can turn off logging for skip if it's getting in the way. Are oyu still getting the same issue now? If so, screenshot would help. You can search for the ray Id on the block page as well
cactopuses
cactopusesOP4w ago
Unfortunately the issue is still occuring, I've posted a short video below
Chaika
Chaika4w ago
opencart.com is using Cloudflare and that's a challenge from their side/configuration, not yours
cactopuses
cactopusesOP4w ago
This particular website is privately hosted by us nad I have full control over the OpenCart installation and CloudFlare, I am just trying to sort out how to override / bypass this issue
Chaika
Chaika4w ago
See how that challenge screen says "opencart.com"? That's the source cloudflare website/zone it's coming from, I don't think you have control over that
cactopuses
cactopusesOP4w ago
ohhh omg thank you I totally missed that
Chaika
Chaika4w ago
in terms of resolution: I'd guess either you have an outdated extension version or they have misconfigured their waf/firewall to send challenges on something that just doesn't work with them, could try different browser/without extensions to try not triggering it
cactopuses
cactopusesOP4w ago
Thank you for your time on this, I actually found the answer once you pointed me in the direction of opencart itself. https://forum.opencart.com/viewtopic.php?p=869350
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