Hello guys,
Hello guys,
We are using a fully embedded solution, but we’re encountering issues with the logos set in our TS cluster. The logos only appear if we are logged into the same browser on our DEV TS instance.
Could you please advise on how to fix this? Let me know if you need more details.
4 Replies
Can you show the code you have written for this? Also what auth scheme are you using?
Also can you DM me the HAR file with the whole flow. I know you have already given a HAR file. But that did not have any API call failing. Need to check that. Don't post the HAR file here.
I think I am able to repro this, but I need to confirm if getting 401 on this particular call can make the logos disappear..
Okay, looks like sharing files in discord is difficult in my company laptop,
I sent a drive link to you with the HAR file in your private messages, you can get back here if you need anything else(I'm blocked to go back to our private chat).
Good morning! Do we have any updates related to that logo error?
Hi @Alexandre Hausmann - Wex I found the issue. I have raised this internally to the relevant team. Will update the SRE team as well. The fix should be able to reach you through the support case..
That's great news! Please let me know if you have any updates on that!