Pointed Nameservers don't show
Someone asked my help to set-up his DNS for a domain bought on Namecheap. But the Nameservers are pointing to Cloudflare but we don't see any DNS settings for this (or any) domain in his Cloudflare account. Is there a way we can find out where his DNS settings should be managed or are we just looking in the wrong location?
4 Replies
if its purchased on namecheap then you use namecheap to set the dns records...
if you want to use cloudflare's dns then simply changing the dns servers of your domain isn't enough, you need to actually add the domain to your cloudflare account.
https://dash.cloudflare.com/?to=/:account/add-site
So somehow his Nameserver is set to Cloudflare (he doesn't know how) but that is not enough?
if the domain doesn't show up in his cloudflare account then no
you can follow the link i sent to add the domain to your account, or change the domains nameservers back to the namecheap ones
:akarishrug:
Thanks, I'll look into it now
Got it! Thank you so much