Cloudflare is blocking all traffic to my domain and falsely flagging it as DDoS, even my own request
Hi all,
I have a domain on Cloudflare that I host my web app and use the "proxied" feature to route all http traffic to my domain. However since 2 days ago, cloudflare has started to block literally 99% of traffic to my domain and in the security > events tab they all show as blocked, HTTP DDoS. Rule id says Rule ID l7ddos. I am 100% certain that these are false flags because even I can't access my own web app, my own IP address is getting blocked too and marked as DDoS. Opening my domain in a browser just comes up with a blocked page by cloudflare.
I have not made any changes, or created any rules that might be causing this. Please help
48 Replies
I also have the same problem at a similar time. It would be nice if there is a solution.
I have the same problem.
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
That issue can only be resolved by reaching out to Cloudflare's support by creating a ticket
I'm having same issue with one of my sites. Support is saying it's on my end when we haven't made any changes in months
Can you let me know the ticket ID in which you got told it's on your end?
@Peps 01286699
It's impossible to be on my end as well, I haven't made any changes at all (never)
I have the same problem!!!
Support sent me to another hosting site that supposedly is the origin server. Thinking he was just trying to clear his chat queue.
solved? 🤔
Anyone that's running into this issue will need to create their own support ticket as every case is different when it comes these kind of issues.
Cloudflare have solved my issue and lifted the block
I also experienced the same thing. It's been 3 days since some of my domains couldn't be accessed. I have created a ticket with ID 01289239, can you help me check it? Thanks
I have the same issue
Can you check my ticket pls
Ticket Id: 01291065
@Peps can you check pls
same problem
ticket id : 01291402
@reza000489 @whoisit is support saying in both your tickets that the issue is on your end?
for me no
can you please check my ticket id? 01291402
I'm not part of Cloudflare. You'll have to wait for support to get back to you about your case
ok thank you
I didn't get any response from support and i cant enter my activity section even with pro subscription
Any updates on this issue?
My domain is still detecting DDoS ​​and all traffic is blocked even though I am sure it is legitimate
My friend suggested that I move my domain to another account then the traffic will be back to normal
But i don't want to change account, i just renewed my SSL/TLS and i don't want to pay again
Did you open a ticket
Yes, you can check my chat above
I already did, there’s nothing we can do you have to wait
2 days ago I moved my domain to another account, everything went back to normal. And today it happened again :NotLikeThis:
its new waf rule of cloudflare. you should talk to cloudflare support
You should have received an email with how to proceed further. If not, send a email to
[email protected], and make sure to include all details in it (account id, zone id, etc)i need help plz
@Peps
?pings
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
help me plz
Create your own help thread and put info in it, so people can actually help. Saying 'help pls' three times isn't really useful
how i create
go to #general-help and there you have a form to fill out
where
ping me plz
bro im french i dont understand
i have bad english
click #general-help and then fill in the form thats at the top of your screen...
i have post my problem help me plz
I'm already set waf custom rules and managed rules to skip all but it doesn't help
I've created a new ticket. They just said "we are currently investigating this case" without providing a solution and it has been 2 days and there has been no reply
Only they can resolve it, so unfortunately u just gotta wait
you can't skip/bypass it
Ok, I hope this doesn't take too long
Hey, today I started getting l7ddos blocks. any clue how to solve this issue?
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
I have your problem too :NotLikeThis:
this is new cloudflare waf rule that block all v2ray request
they say it's illegal now to use cloudflare for vpn. and the new rule of cloudflare waf will automatically block the domain
My domain hasn't been working for CND since last night.
you have been blocked
You are unable to access