V
VALORANTβ€’3d ago
999

i cant open val and ive tried a lot of diff thing nothing has worked

it used to give me an error saying critical error but now it just does not open with out giving me an error but it thinks val is open idk what to do 😭
26 Replies
cloohy
cloohyβ€’3d ago
Post a screenshot of the error message
999
999OPβ€’3d ago
i cant as like i said it does not give me an error anymore it just continuse to load but wont open even if i end it on task look at post below mine thats what i get
XTR
XTRβ€’3d ago
@cloohy this is what hes talking about
XTR
XTRβ€’3d ago
No description
XTR
XTRβ€’3d ago
i have it to
cloohy
cloohyβ€’3d ago
It seems like the recent update has caused some users to experience this. Im looking into it to see what i can find out. If you havent already submit a ticket with Riot support. It helps bring awareness of the issue directly to them. ;valsupport
VANGUARD Main
VANGUARD Mainβ€’3d ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
XTR
XTRβ€’3d ago
Okay Ill try to make a ticket
cloohy
cloohyβ€’3d ago
@XTR @999 I need both of you to send me your crash dumps. You can send it via DM’s if you wish
XTR
XTRβ€’3d ago
@cloohy 0k erm @cloohy my valorant loaded up it was acting weird but ill still send the crash dumps
cloohy
cloohyβ€’3d ago
Yes please do.
XTR
XTRβ€’3d ago
where would it usually be located in files
cloohy
cloohyβ€’3d ago
VALORANT Support
Gathering Logs in VALORANT
Sometimes, our agents will need specific data in order to assist you in fixing a problem (as a machine myself, I can relate). Technology can bring you part of the way, since whenever VALORANT crash...
π‘«π’‚π’Žπ’Šπ’‚π’
@cloohy HELLO brother, can you see my ticket that I published in support of this same section and see if you can help me please? :c I haven't been able to play for almost 5 days, I apologize if this is not the place but I don't know what else to do😭 😒
XTR
XTRβ€’3d ago
literally @π‘«π’‚π’Žπ’Šπ’‚π’ i didnt do anything basically just waited like an hour and it worked
cloohy
cloohyβ€’3d ago
Link me your thread
XTR
XTRβ€’3d ago
cloohy does the logs file that i sent work? is that what you wanted
999
999OPβ€’3d ago
sorry got busy how do i send this?
cloohy
cloohyβ€’3d ago
When the critical error message pops up select β€œyes” then a pop up window should appear that looks like this. Select β€œyes” to create a memory dump.
No description
999
999OPβ€’3d ago
i did but after that nothing happened this was 2 hours ago
cloohy
cloohyβ€’3d ago
attempt to launch Valorant again
999
999OPβ€’3d ago
nope still nothing bruh i just wanna get clips:( i might have to play on console πŸ’€
cloohy
cloohyβ€’3d ago
@999 DM me rq
999
999OPβ€’3d ago
I did @cloohy
XTR
XTRβ€’2d ago
same 😭
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