abt the twitch arcane drops

okay so i claimed the arcane drop and i havent received it in 8 days (the vi one and the title) after i spoke to one of those employees they said i claimed it on another account for some reason. which is impossible because i have one twitch account and one val account does anyone know the issue because now the employees arent replying anymore :((
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Solution:
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
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5 Replies
jjessiee
jjessiee2mo ago
Unfortunately, we can't help here. It is the user's own responsibility to ensure that it is connected correctly. ;valsupport
Solution
VANGUARD Main
VANGUARD Main2mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
BlxckStxr
BlxckStxr2mo ago
having the same problem rn. all the other drops went to my account like normal but neither of the cards will
Sho7
Sho72mo ago
same problem here, should I ask support or wait ?
inxsu
inxsu2mo ago
if its past 48 hours send a ticket to riot support
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