abt the twitch arcane drops

okay so i claimed the arcane drop and i havent received it in 8 days (the vi one and the title) after i spoke to one of those employees they said i claimed it on another account for some reason. which is impossible because i have one twitch account and one val account does anyone know the issue because now the employees arent replying anymore :((
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Solution:
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
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3 Replies
jjessiee
jjessiee4d ago
Unfortunately, we can't help here. It is the user's own responsibility to ensure that it is connected correctly. ;valsupport
Solution
VANGUARD Main
VANGUARD Main4d ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
BlxckLock
BlxckLock4d ago
having the same problem rn. all the other drops went to my account like normal but neither of the cards will
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