Domain is missing
Hey team,
I have a issue with domain going missing after I have invited another user to assist managing the domain.
I have granted the other user the same priviliages as myself (Super Admin) and after wards the domain had gone missing.
Doing a check on the domain I can see that the name servers are pointing at nelly.ns.cloudflare.com and phil.ns.cloudflare.com.
Weirdly enough too, when signing in as the other account, the domain is there, but looks like a incomplete setup and pointing to the name servers sneh.ns.cloudflare.com and yevgen.ns.cloudflare.com
What is the recommend action to restore the domain to how it was?
17 Replies
did they remove domain?
The logs do not suggest that it was removed
Try to re-add it
:D
true lol
bet
as I need to get access to change the NS will be a little till i know if that should work
you bought domain from cloudflare ?
ddns.com.au
And I am helping manage the dns so I don't have a lot of context of the domains
you can change it from the supplier
Nah awesome then, just needed to know. I've been panicking long enough to think that this would likely be the next setup
Thanks so much legends
People can re-add the removed domain, but the process can vary depending on the context and the system you are working with. For example, in a Microsoft 365 environment, if a domain was removed from an account, it can be re-added by following specific steps to verify ownership and become admin for the account. For other contexts and systems, it can take longer and harder
I will try with the supplier first and see how far I get. Thanks again
You can contact with authorized people too.
Goat
:plus1green: