Account Locked, No 3rd Party Enabled?

Hey folks, I got an account lock out of the blue for 3rd party tools, though I don't have anything downloaded. The only thing that I have downloaded is Tracker.gg and the overwolf, so I'm not sure what happened. Should I reach out to Riot support?
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9 Replies
ThatBirdLord
ThatBirdLordOP•2w ago
Obviously I'm able to get on now, but could this be due to disconnecting/reconnecting after Val keeps crashing? I don't want to risk getting on Val if this might come up again
Raum
Raum•2w ago
If you only got a temporary ban , reinstall Vanguard Don't try to exit Van from the tray while in game and double check your pc for any sus software
ThatBirdLord
ThatBirdLordOP•2w ago
:salute: Sounds good Im working w support right now and they think it's a hardware issue, so hopefully things clear up
Raum
Raum•2w ago
Nice
ThatBirdLord
ThatBirdLordOP•2w ago
I think i reinstalled val earlier so van shouldve reinstalled as well right?
Raum
Raum•2w ago
hmmm not really if you have a ticket ask support for vanguard reinstall guide in order to do it properly
ThatBirdLord
ThatBirdLordOP•2w ago
Aight sounds good, I dont want to do anything crazy since I think the issue that caused this mess is being investigated by devs
Raum
Raum•2w ago
You can't really mess up that much worst case you will download everything from scratch
ThatBirdLord
ThatBirdLordOP•2w ago
🗿 touche Aight i think its reinstalled
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