DNS hosted and now i don't receive emails in the webmail

I'm new here, i recently changed my DNS records to Clouflare, but now i don't receive emails in the webmail of my domain provider, where can i access the emails now? Thank youu for reading
22 Replies
fry69
fry692mo ago
I assume you transferred the nameserver to Cloudflare so it became the authoritative source (full DNS)? If you did that and also transferred the MX records theoretically everything should still work. I can only think of rare circumstances like if you use a DNS registrar based email forwarding, that now does not work anymore for some strange reason. What email delivery service do you use?
Tomás Ferreira
Tomás FerreiraOP2mo ago
yes to the first question webmail from amen.pt
fry69
fry692mo ago
Yes, but how did the emails got delivered? Did you have MX records? Then it should continue to work.
Tomás Ferreira
Tomás FerreiraOP2mo ago
yes i did at least on other domains i have
fry69
fry692mo ago
Well, without MX records you cannot receive emails on a domain.
Tomás Ferreira
Tomás FerreiraOP2mo ago
how can i troubleshoot it?
fry69
fry692mo ago
Terminal: dig <domain-name> MX or -> https://mxtoolbox.com/
Tomás Ferreira
Tomás FerreiraOP2mo ago
No description
Tomás Ferreira
Tomás FerreiraOP2mo ago
No description
fry69
fry692mo ago
I don't see any DNS records for lightup.pt, the domain exists of course in the WHOIS. I think you need to set a few things up in the Cloudflare DNS section for this domain.
Tomás Ferreira
Tomás FerreiraOP2mo ago
like email routing?
fry69
fry692mo ago
Like everything?
Tomás Ferreira
Tomás FerreiraOP2mo ago
ahahahahahah i toughti just needed to change the name
fry69
fry692mo ago
If you transfer the authoritative nameserver to Cloudflare the process is smart and tries to auto-detect most DNS records, but that does not seem to have happened (or you decided to skip that).
Tomás Ferreira
Tomás FerreiraOP2mo ago
i guess ill add a MX record to cloudflare
fry69
fry692mo ago
That will almost certainly not bring your webmail back in action.
Tomás Ferreira
Tomás FerreiraOP2mo ago
hmm is it lost forever now haahh?
fry69
fry692mo ago
No clue. Your webmail provider should offer instruction how to get things working on a domain Clouldflare can forward emails for a domain to an existing, working email. But that is different than SMTP MX forwarding. Depends on how your webmail service works.
Tomás Ferreira
Tomás FerreiraOP2mo ago
but it doesn't have anything to do with cloudflare
fry69
fry692mo ago
This may be an issue with the Cloudflare onboarding process currently having trouble, see the other thread -> https://discord.com/channels/595317990191398933/1306004111866597406
Tomás Ferreira
Tomás FerreiraOP2mo ago
okay okay thank you!
itsmatteomanf
itsmatteomanf2mo ago
this issue has been resolved read here to rescan the records, if you didn't move the nameservers, otherwise you will need to add records manually

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