Lost Skin???

On Nov 2, 2024, 8:30 PM, I bought the Reaver Phantom since it was in my shop, And now on Nov 11, 2024, 7:02 AM, according to my purchase history, the points i spent on the phantom were ""refunded"" and then followed by the rest of the points ( refunded and extra from the purchase) were refunded as a whole. The thing is, I didn't refund it and you can only refund skins at base level, and unused skins, which it was MAX level and ive used it plenty of times.