ACCOUNT LOCK FOREVER
I was playing val after solved the secure boot verification failure FOR 2 HOURS, so i factory reset my pc, update my bios and it finally work, after that i played for like 45 min and then i go eat ( i was in the lobby ) affter eating i return on my pc and i decide to tweak my pc while using the chris titus utility tool to debloat windows and the EXM utility tweak after doing this i return on val and it gave me the VAN 185 error, then i let the game with the error and i continue to chat on discord, when i wanted to play with my fiend i closed val to get rid of the error but when i quit i got a msg that my acc is locked and perma ban cause of using third party programs, but i dont used third party programs except the chris titus utility tool and the exm tweaks but i used them like 10 times and it dont banned me before and it dont give advantage, so rn im so confused and idk what to do cause when i change my acc it give me van 152 error ( like im hwid ban )
PLS can somoene help me to recover my acc i just buyed the arcane vandal 😭 .
Solution:Jump to solution
People in #community-help are unable to help with bans, you'll have to go to support.
🔗 https://support-valorant.riotgames.com/hc/en-us/requests/new...
230 Replies
( i have like 40% hs )
but in gold
whats the point of cheating in gold ?
Make a ticket on valorant support, they are the only one who can help you
Be patient and they will fix it
they will not
i have to find a riot dev
without them i will not get back my account
Why?
Did you do anything wrong !??
no
but they will not
they cant see my gameplay
so they cant see im not cheating
high hs % is REALLY sus in silver/gold
Did you downloaded anything sus??
no
i just factory reset my pc
Can you explain a bit more
I can’t understand what your saying
look at the message
As long I understood high hs rate can’t result in a ban,
so ?
why did they ban me
im fcking gold 1
40% HS is not too high leading people into thinking your hacking
in average i have 32%
Doesn’t matter, how many games did you played
total or just this act
This act only
12
with 32 hs rate
and with all act i have 42% and 133 matches
Yes
Your just good player
my best act is 52.5% hs with 46 matches
a good player stuck in gold 1 lmao
Believe me my guy you will get unbanned don’t take stress or smth like that seems like it is a false ban, just be patient 🙌
i dont think they will unban me
Uhm maybe your team is reason why your are loosing
Why? Do you think so
cause many people tried before me
and nobody got unbanned
they can see my games ?
So you debloated your windows
my gameplay
And resulted in a ban right
uh idk
cause it gave me van 185
yes that can be a issue try to explain them what happened
VAN 185 is due to poor Internet connection
im in cable
with 1gb/s lmao
Yes
oh
on the tweaks i did
it had an internet section
it can be from it
getting ban for tweaking my pc
lmao
crazy
Maybe yes
they can manually see what i did on my pc when i got banned ?
if they can it can be good
did somoene know a riot dev who can talk with me ?
they have an app that records your logs
they read those and see why you got banned and then make the decision there
Yea
I think the tweaks which you did earlier had to do something with the riot client or game so that’s why it gave you a ban
I also optimise my computer for some more fps but never got banned in valorant for doing so
idk
i dont think
you dont think what
that the tweak do something to valorant
but maybe
Didn't u make the same post yesterday?
yes lmao
Did u get a reply from riot support?
no
And the ticket is still open and didn't get closed?
idk
THE STATUS IS SOLVED
they close all my tickets
nice 🥰
best support ever
so they confirmed the ban?
You're not getting unbanned, the ban was probably fair, you're either capping or weren't aware of the third party program
i have the same problem but i didnt use any third party program
i just playing private game with my friends with my friend account
is there any chance to my friend's account can open
Solution
People in #community-help are unable to help with bans, you'll have to go to support.
🔗 https://support-valorant.riotgames.com/hc/en-us/requests/new
telling you that i only had the exm utility which is open source and you can check, valorant, discord and the chris titus utility by the powershell
support dont help
We can't do anything boss.
Only support can help, I get that they can't help but it's unlucky go next.
i spend much much money on this acc
We can't help, no matter how much money you spent we literally can not do anything. Support is the only way you can get your account back, you've got your response. Don't use third party apps and you're set.
https://discord.com/channels/679875946597056683/1305462466255257621/1305771821483687966
but the apps that i used ( tweaks programs) do not interfer with the game
Tell that to support not me, I can't do anything no-one here can
they dont want to know
Well, I'm sorry but you can't do anything. Don't use third party apps, and you're good.
https://discord.com/channels/679875946597056683/1305462466255257621/1305771821483687966
they don't give a fuck
I've marked this as solved, we can't do anything. I'm sorry but there's not much we can do here.
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
the only way that i have to get back my acc is to find a dev that works with anti cheat to prove that im not a lier
or please got a replay mode to solve cases like this
marked it as solved because if support didn't help no one will
so im fucked
yes
they reviewed your report
and confirmed it
yep ^ like I said whatever u got banned for unintentionally probably broke tos
bruh
crazy
yep.. sucks but can't help ya
i already did everything same before with the same programmes and dont got banned
or
can get banned for stretch res?
they patched stretch res out but yes it is also a third party program
Yes, streched res is not in-game so you'll need to use 3rd party apps. Any 3rd party apps can get you banned.
nah its not with an app
Yes it is.
no
what is it then
You can not strech res valorant, without an app.
there's an exploit rn iirc
you can
Go on
you can get it by modifying the gameUserSetting file
3rd party.
why
It's not in the game, you are modifying it. That's 3rd party.
If it's not in the game, then it's classed as 3rd party.
you are modifying game files 😭 idk what you expected
no i did that before
not rn
but many people do
and nobody is getting banned
but i dont think it can be that
its similar to val tracker
tons of people use it
its a third party app
nobody got banned cause of val tracker
people sometimes get banned for it cause vanguard flags it
Any 3rd party apps CAN get you banned.
and thats crazy
to play val you have to dont have anything else than valorant on your pc
That or have common sense.
i play val and mod other games
^^ I've been playing for 4 years and have not copped a ban, com bans yeah but my account has never been banned for "no reason"
but i dont touch val stuff because ik they are very strict about it
I don't even use valorant tracker, I just have the TRN app on my phone if I wanna check my stats lol
i dont had anything else than tweaks and discord lmao
i dont even risk that 😭
yes but for me they have to unban you if its that
It's not on my computer so I should be set.
yeah the tweaks probably got flagged
They're not required to unban you.
If you break their ToS you deserve the ban. Simple
fair enough lol
is to have a minimum of compassion
break the tos by having val tracker
crazy
I never said val tracker is against their ToS I just said it CAN ban you.
so
they have to unban you if you got ban for it
its simple
All 3rd party apps are a use at your own risk. It can ban you, and if it does you can't complain to riot because you decided to use it.
They don't have to unban you lmfao.
yes, but they never say anything about what can or cannot ban you.
They said ANY 3rd party app can get you banned.
"Using ANY unauthorized third party programs"
soon we won't even be able to be on discord at the same time playing
They have always stated any 3rd party program is use at ur own risk and they recommend to keep ur distance from em
Discord doesn't interfere with the game's API in any way
So no, discord will not get u banned
He doesn't understand that bit I guess.
i do
does recording clips in the background counts as a third party tool too?
If it doesn't affect API you're good.
People stream valorant so.
im sorry im kinda new to the valo community can you explainw hat is API
so i should be good using outplayed to record clips
not related to valo
oh
You could use OBS or if you have a Nvidia card you can use shadowplay
I use shadowplay personally.
oh ok so i should delete outplayed
but medal or val tracker for this you cant be sure of not getting banned right ?
I mean I'm not sure, I've never used outplayed you can keep it if you want, if they say they don't use their API you should be good.
val tracker uses valorants api
oh alr just making sure
no but val tracker for recording
I'm pretty sure can @jidat correct me on that
i can send you the code of the file, you cab check it do not interfer with the api
If u have val tracker then it will always do things with val's api. It is named VALORANT tracker for a reason
i dont talk about that
Be that recording or anything related
about the file i used to tweak my pc
that possibly got me banned
Did u have valorant and vanguard installed when u were using that app?
can i use outplayed?
Cuz u said u reinstalled windows and cleared everything then u used the program to tweak and stuff
Did u install valorant after doing the stuff?
or am i more safe using shadowplay?
yes i had val running
Cuz it would make sense to install val afterwards
but its not the first time doing this while run inf val
So u just installed valorant first then u debloated ur windows?
yes
ive used instant replay for like 5 years :nodnod:
where can i get it
do you have an nvidia gpu?
yes
rtx 3050
ok so
should be in that menu when you press alt+z, called instant replay, you can configure where the recordings go and stuff under settings then recordings
oh i see
will it affect performance
with a 3050 i dont think so?
ok
Wouldn't it make sense to debloat the windows as soon as u reinstall windows?
yes
but
if you want you can turn down bitrate on the instant replay settings and itll decrease the file size
i prefered to solve the issue first
I didn't think about it
oh ok
so i shouldnt download val tracker right?
mhm hopefully that helps!!
i dont recommend it no
dont
alr thanks for the help
you can just check val stats through the website instead
mhm npnp!!
What program were u using when it happened again?
wait i have a bit of clips saved on outplayed, will i get banned if i make it where it will not record valorant or do i need to delete the whole app
oh i dont think the clipping software should trigger anything, but you should be fine
so i can keep clipping without worrying a ban?
well i mean up to you i just recommend nvidia cause its the best ive tried
whats good about using nvidia
its not a separate program so i never have to worry about updating it, and imo its been the most consistent in high quality clips with minimal usage of power
alr thanks for the suggestion, will def check it out
mhm np!
just message support theyll help you, ik bc this happened to me too, false ban for "third party software" but there was none outside of a league thing that i instantly removed
the ban ?
obviously
they dont want to help me
they close all my tickets
i had discord , valorant, brave, the debloat utility of chris titus
now i have to play cs2 😭
can i see ur tracker
keep pushing
check in every now and then
If they have already answered that they will not remove the ban, why need spam support?
they said that to me too
and then they unbanned me after double checking
they unbanned both my accounts actually
different times but they still did
your account was lock like mine
both ?
Wxrld#neuil
i have « high » hs% in many matches but i have high hs % in like all games
in cs too
my tracker score is so fcking bad lmao
got banned like 1 hour after this match
but im playing legit
trust me
yes it was a permaban for "using third party software"
this ?
BRO IF THEY CAN REVIEW MY GAMEPLAY
why did they dont unban me
wtf
why did they just dont do manuel reviews
How long have you been playing valo?
in four years
oh
like 1 year and some month and i played like two months in 2020
on this account
I see and this is your smurf account?
no
i just changed
cause i had a vandal in my night market lmao
and i dont had skins on the other acc
but i was like lvl 22 in the other acc
i was bronze
i dont played much
yes and ?
smurf in silver
lmao
it was not for smurfing
just to have skins
see
it was my old acc
i dont played much
How many of ur accounts have been banned
@Mangolover try making an alt account and see
Or like on how many have u logged into after the ban
yeah
if youre hwid banned any account you log into wont work iirc
already did
just one that i created to test
were you able to log in
nah
van 152
hwid ban
so youre hwid banned
yes
i think
in my case i wasnt hwid banned
oh
i was able to log into other accounts and play on those
wtf
but
so it wasnt a cheating software when they told me
if vanguard detect a thing and ban your account you have to be hwid ban
no
but
vanguard banned me bc of a "third party software" bein detected which banned both of my accounts
i dont had any cheating softwares or any malware
but i was able to log in on other accounts
hence it wasnt a cheating software rather a false ban
unless you can prove that you arent hwid banned that software ban might stay enforced
but im hwid ban
it dont work like that i think
thats what im saying
if youre able to log into another account while youre not "hwid banned"
then you have a strong case of your account being falsely banned
and you can bring that up to support
i think its just a détection by vanguard of a thing
idk
cause
i got banned like 1 hour after doing my match
or much
and i got ban at the same moments as i tweaked my pc
so either it's a coincidence or I don't know, I don't understand, they don't want to say what got me banned
maybe ur friend downloaded hacks and played on ur account
im not getting involved in this but I would also like to point out that sharing accounts is also against val TOS
🤣 now hes for sure banned
BRO
and no
its not
nah he was at a party
and no cause im hwid ban
that same thing happened to me when i didnt use some third-party
like am i gettting HWID ban like wth
and?
you can
but its at ur own riss
risks
as mentioned in this message, your friend was playing on your account. This is against the terms of service
🤔
Account sharing is against the Riot Games terms of service. If you wish to appeal this lock you can write into Riot Support.