Wireless headset (thru 2.4g dongle) won't work

I have bought a headphones that has a 2.4g dongle earlier, and it doesn't seem to be outputting any audio at all. The system was able to detect that it is a headphones (see image), but no output. No matter what profile I used it still wouldn't work. I've tested it on my Steam Deck with Bazzite using its bluetooth mode, and it works. I also tested it on Windows with the dongle and it works. Is there anything I need to do to make it work? Thanks
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Solution:
OK, I found the solution to my problem! This article helped me get in the right direction. For those who are having the same problem, here's what I did: 1) Open the terminal, then enter alsamixer 2) Press F6 and locate your headphones or audio device...
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2 Replies
RippandT
RippandTOP2mo ago
I've also tested its wired mode, it works
Solution
RippandT
RippandT2mo ago
OK, I found the solution to my problem! This article helped me get in the right direction. For those who are having the same problem, here's what I did: 1) Open the terminal, then enter alsamixer 2) Press F6 and locate your headphones or audio device 3a) If the PCMs are 00, change both digits but make sure they are equal 3b) If the PCMs are not 00 but there's an option for Auto-Mute, disable it 4) Exit out of alsamixer, then enter sudo alsactl store in the terminal 5) If your using USB connection, then make sure to set your headphones to digital output so you can adjust the volume from your desktop I've also uploaded some images as guides as well
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