2FA Lockout...

I had a ticket for this about 5 months ago. I needed more information, I got it now, and now the email support doesn't exist? The ticket was 3245545 and I have the requested information to reset 2FA (payment info) which I'm obviously not going to put here.
5 Replies
fry69
fry693w ago
?account-recovery
Flare
Flare3w ago
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out. If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
fry69
fry693w ago
2nd link
seturnity.
seturnity.OP2w ago
Thank you, fry69. This doesn't make sense, it's telling me the address I provided has no association with Cloudflare, but the email has an old ticket for the same exact email address? Hello, anyone?
Flare
Flare2w ago
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out. If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
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