cant open valo
Valorant crashes when I try to open it. I have 16 GB of RAM and over 200 GB of free storage. Can someone help me with this?
453 Replies
does anything show up when it crash?
It open but when im on loading screen it crash
Nothing
help anyone
@Zane
Try uninstalling and reinstalling. If that doesn’t solve it then youd need to wait for someone whos more experienced in technical troubleshooting to respond to this thread.
Because with no error message or anything I couldn’t even name a starting point to begin a diagnosis on the issue.
i already do that and i already restart my laptop and still
please someone help me
did u try running as admin
yeah
did u open riot client as admin
yes
i try all that needs to do like updating nvidia, turning on the vgc
what cpu
i need help guys
when i am launching valorant valorant open for 30sec to 1 min after that my laptop is restarting automatically
what laptop
hp victus ryzen 7 geforce rtx 3050
plugged inn ?
yeah
am facing that problem since 4-5 days
do u guys think the problem is related to the recent update my pc has restarted twice on this game never has before
and never has on any game
might just be a val problem
mope
like the bsod one
my valo fine
i play itt rn
it just more heavier
maybe for laptop
check temps , cpu and gpu temps , usage
mate facing my problem only in valo
fan is on full speed
i tried repairing the game on the client havent tested if that makes a difference
i re install valo but still facing that problem
full speed doesnt mean temps is safe
check
yea
yeah i know
how long have u had ur laptop for
i bought this last year in nov
just check the temps
first
some laptop aalways retartinng when overheat
where do i check that?
wait here are my info
check your laptop game cennter , diff laptop hass diff softwware
task manager > performance> click on cpu
nnot , that
what laptop
predator
same problem mate
i already watch 10 vids in yt but still nothing lol
acer , nnitro laptop has nitro logo tto open acerr center
idk with predator
or you can search acer in search bar
yeah am facing that problem since 4-5 days
and?
you cann check your temp there
temp , fan , rgb , anything
so , your laptop restartinng when open val ?
yess
everytime when am opening it
i cant see
cannt see ?
i mean idk what are you talking about
when i search acer
acer folder
for predator
buddy in that window go to your pc performance
it call Predator sense
just search iin seaarch bar Predator sense
there's is nothing
oh wait
even sense nothing
Predator ?
Predator Sense for predator llaptop
Nitro sense for nitro laptop
:val_WeirdChamp:
i search predator sense predator center nothing
idk wwhat acer gamming center tho
i have nitro it has Nitro sense
iit has button for it too
is it old predator ?
buddy i have same problem help me too
or its not predator ?
idk how to solve it
waw
but i think i can troubleshooting it
how?
well
Repairing on riot client seems to have worked for me
@cloohyhey buddy can you help?
@HARSH💙 @Hannzo
Try repairing your Riot client as stated in this message https://discord.com/channels/679875946597056683/1303727734471524414/1303984395237195796
technical and network troubleshooting isn’t really my area of expertise.
It could be a plethora of things causing it.
i had reinstall valorant
still facing same issue
@HARSH💙 @Hannzo
It could be your graphic drivers
i had check that its up to date
What graphics card do you have?
Open windows settings
Search for core isolation
Open it
Show ss
^ jidat is more experienced at this than I
okie
Im sure he’ll get it sorted for you both.
i donnt have the problem
Turn memory integrity off
my valo just fine
Then restart pc
Try the game
okiee buddy
Did you see my dm yet btw?
No i didn't
It work for you bro?
Thans mate
Ya bro
Why mine still not working
Wth
Did you follow the same instructions?
I off this
Yeah
Off this
Yeah i already of this but still noting
Does ur pc crash or ur game crashes?
Cuz the memory integrity is for pc crashing
Pc crash when i open the valo
Pc crash when i opening the valo
Show ss inside core isolation
I have had a similar issue where first I crashed very often in matches, I simply had to shut down some extra-app to finally stop.
I was so happy for finally having solved it and then BAM! Two weeks later and now I crash in Valorant's main menu. 💀
Constantly telling me to update after each crash. 🤨
@jidat sorry for the ping but can you help me please
blue screen error is coming
Go to the path
\windows\392667600.dat
and delete 392667600.dat
.Do i going to search that? where i my gonna search that?
try run as admin?
Just open ur C drive
Then the windows folder
when i click the first number its opening photo director?
What are u clicking
Yea delete it
oh ok
it is normal i already delete it when i restart and check that thing is there?
Don't restart
Try without restarting first
i delete it now then when i open valo still crashing
what do i do
@jidat sorry for the ping again
Mind taking a video of the crash using ur phone?
Okk
Wait where do i send it?
Stuck in the loading then it will crash
How tf is that a pc crash
That is just ur game crashing
Open task manager
Performance
Show ss
Oh mabad
https://downloadmirror.intel.com/837567/gfx_win_101.6130_101.6048.exe
Download and run that
It will show drivers
Install them all
alr
after that i will open the valo now?
Why when i download that my laptop is black screen?
Idk
What wdym you dont know
Is it fully downloaded?
Yeah
Did i stutter?
No
Look when i try to open it
Only black screen?
Is it shut down or still running
Still running
Press windows+shift+esc key
Does it show anything?
Nothing
Shut it down
Then?
Hold the power button or whatever
Open it again
I already do that
Open ur downloads folder
Open the laptop again smh
How do i open it when its black screen?
Bruc
Turn the laptop off
Ok
Then?
Is it off?
Yeah it is off now
Do i turn it on?
Open it back up
Back up?
Just open it ffs
Still nothing
Still black screen
Huh weird
How are u closing the laptop?
By long pressing it
Like by doing what
Wait imma do vids
Oh wait
It says this
Restart my pc
And give it about 15 minutes
Alrr
I already restart it but my laptop still on
This good?
What?
I already restart it but my laptop still on
Yea thats how restarts work
I mean still black screen
Meh
Force restart the pc agaij
Again*
Like u did last time go get to this screen
Ok
Its still look like this
Im in the blue screen now
Do i click see advance repair options?
Yes
Then click startup repair
Where
What do i click
Troubleshoot
What here
@jidat sry for ping any solution for bsod error ntoskrnl.exe
I press the advanced option then i press the startup repair
This what said
:val_Wokege:
Go to advanced options again
Then startup settings
Show photo
Click restart once
3
Click F3
Ok
Its on blackscreen
Sorry for the ping @jidat but how to do this
How did installing the intel drivers even do this
Are u sure u didn't do anything else after that?
Yeah
I promise
When in downloading it it automatically go on blackscreen
During the download on the browser?
Or was the program alrdy open
I already downloading the intel
I was on intel then that happen
Ok and after u opened it, it showed u some drivers and u clicked install?
Yeah
Just you told me
Then after u clicked install, the screen went black?
Yeah
I was watching on my phone then when i go back to the laptop its on blackscreen already
Get back here
Then click on command prompt
Ok
What would i type
Type pnputil -e
Show photo
Scroll up
Show photo
All the way up?
How many are there?
Its so many
Wait what its shutdown automatically
Open it back up
Wait
Advanced options
Uefi firmware settings
Restart
Imma restart this?
It should take u to the bios
Press F1 to get into advanced settings
Show photo
Also plug the laptop
Charge?
Yea
Go to main
Show photo
Advanced
Show photo
Exit out of the bios
F10?
Go here again
Yes
Wait i need to off this 3 times to go there
Alr im here
Im here
Startup settings
Restart?
Then press F4 on ur keyboard
Yea
Restart then press F4
Oh it open
But why its lagging?
Oh nvm its not
So what do i do next?
Open valo?
No
Open device manager
There extend display adapters
Show photo
Right click on intel UHD graphics
And update?
Then click uninstall driver
Ok
Alr
Restart ur pc
Alr
Do i still gonna download the one you told me to?
Or no
Try val without it first
ok
still
wait what is this?
is on my hidden
Thats what u downloaded
Its where u install drivers
yo @Zane
yeah
I've had this before
do i update that?
search up "device manager"
in the search
and?
Might cause it to blackscreen again
then go to device adapters
then disable the "intel" thing
Try val without it first
then open valorant
WAIT
I'VE HAD THIS BEFORE
what
what
bruh as u wish
i already open valo but it crash again
bro listen to me
just try it
display or device?
device managers
then
display atapters
then
disable the intel
disable it
then open valorant
then click play
then enable the intel back again
(this worked for me)
im using an hp victus
wait so when im opening valo i will open the intel again?
let valo open
and click play
then enable it
CLICK PLAY
or click anything else
ok ok
it will force you to restart btw
then after u restart the screen will be in a very low brightness
(dw abt all that, it will be normal when u enable it back)
it will also be slow asf
(your laptop)
WaiT it open
So i will turn it on back?
wait for the game to load
then click on store or career or anything
just get out of the main menu
It says this
reboot
Wait what
Its starting automatically?
Restarting
It restart but i didnt open the intel
dont open it
enable it*
then launch valo
I mean enable
So already done restarting
I wil enable intel?
no
open it without enabling
Ok
same issue but my pc crashs and reboot
Yeah this what happen to me a min ago
This
But i will try again
And?
@AbandonedDev
press play
then enable intel again
Then
u gotta do this everytime u open valo tho
What
Everytime??
yup
Dang thats sucks
better than not playing it all
its very easy steps
But thank youuu bro
np np
Or u can just update the driver
it doesnt work
wont*
i tried everything
Whats happening
I have made it work for like 20 people
+ he already got it updated
Theres a sound but it wont open the valo wth
Nah just made em delete it
bro it took me 2 days to find a fix
couldve asked here
Bro look
Wth happen
I asked chatgpt
he got me a clue
There a sound of valo but its not opening
Chatgpt 😭
What should i do??
he said that its something that have to do with device manager
be quiet, it worked
i have premium
which is like
2x smarter
breh
I gave him screenshots aswell
Heyyyy stop bro help me
😭what
@jidat help him
im dippin now
Nah how about u do it
With the 2x smarter chatgpt
Bro stop fighting
I just want to play
Do the updates
And u should be good
If it gives a black screen again
💀
this
Then u uninstall the driver again
ticket was fun to read
U have nothing better to do eh
imma update this?
this is better than studying your countries history
bro it wont work 😭
update it and you'll see
I've alr been through this
ill just gonna try it
kk
??
click on the icon
Don't right click it
not right click
Open
what i left click it
wdym
Check for new drivers then
imma download all
it wont work trusttt
Sure ig
man i should quit trying to help people
wdym ig youre the one helping
what will happen is i download it?
The 3rd one is the actual driver but downloading all won't hurt
absolutely no difference
it will still crash.
Who even are u 💀
kk
bro im just gonna try it if doenst work then i will delete it
someone whose trying to help someone
and who're u?
i've been through this before
im just gonna download the 3rd one
dont need to delete even if it dosent work, i think
and my thing worked its js theres a black screen covering valo
like it opened
as soon as I talked to him
unlike you
"click on it then update!11!"
bro why are you guys fighting lol
@Zane hold up
dont install these
there will be no difference
why?
I alr have them up to date
bro just let install the drivers
and it still crashes
it will gonna affect my laptop or no?
no
I mean it will
but valo will still
crash
lmao who tf is this random ass
THEY ARE DRIVERS WHY NOT DOWNLOAD?
bro is so helpful
then i will try it
disable the intel from device manager
OMFG OK
god bless america.
NOW WATCH IT NOT WORK
😟
Was about to ping u saying "do u wanna say something about this"
if its not gonna work then ok
this is a bit too stupid even for me
ping me after u install them
alr
installing drivers wont hurt (hopefully)
hope so
@jidat sorry for pinging
What?
this good now?
what should i do next?
Install it
install?
(Might black screen again L)
it wont click it
why?
Show the whole screen
Idk, it did the first time
Oh ma bad
i need to check this
lol
mbmb
im just gonna pic what im doing
so you can see it
imma press that right?
ye
Ye
:val_Waiting:
:val_Hampter:
I swear im not touching anything
Im so far at my laptop
:val_StillWaiting:
???
Finish or reboot
Reboot
I hope its not gonna be blackscreen again
Bro i swear
Wtf is this
Omfg
ur laptop started?
Blackscreen again
:val_KekwSob:
Imma shut it down first
Give it like 10 minutes
maybe its starting
Imma open this when its 10:00
ok
isnt there that keyboard shortcut for reseting graphic driver?
That just restarts it ig
Not reset
Still we can try
whatever it is... idk much...
Trust it will open again
Omfg bro
what?
Black screen
Windows key + Ctrl + Shift + B
yea that
Press these keys at the same time
Nothing
Blackscreen again
Do i need to uninstall intel again
You guys can do this or do i need to uninstall the driver
Just do what we did the last time
Aight
So there is no chance i can play valo now
There prob is a way to get the right drivers
Its just acer being weird with the igpu drivers now tbh
So what do we do now
There’s no other way?
Press win+r
Type msinfo32
Show photo
U could also just disable the driver tbf
Wait now?
Yea if u can
i couldve done that from the beginning bro
yall js dont wanna listen for smr
i told u like 7 times updating the drivers wont do anything
Wait u said install all right?
Install all of this
Ig nvm
For the 5th time, the drivers didn't update properly ffs
how about
wait if i update all?
@Zane listens to me
for a bit
what
dont install anything
open device manager
(again)
ugh im tired to fix this things
then disable the intel graphics
disable it
i already know youre trick
thanks
ig imma do that instead
wow.
alr
what
Might help
Are you getting BSOD? or it just restarts?
my problem solved
Nice
same !
same laptop
yes !
SAME BROTHER !!!
now i uninstalled valo and installing again
ab dekhte hai work karta hai ya nhi
still nothing ugh
^
hello still there?
clean ur ipad
what the fuck did you make me notice
this guy is an animal wthh
THAT DIRTY??
LMAO
Nah
guys please help with this
Uncheck run as administrator in the compatibility settings
alr
let me try