Xata•2mo ago

FetcherError: Internal Error

Hi 👋 When trying to write to our non-postgres DB, we are currently getting the cryptic error:

FetcherError: Internal Error (Request ID: f347ce16-76ee-945f-81df-51cf8d1f6e59)

{
  status: 500,
  errors: [
    {
      message: 'Internal Error (Request ID: f347ce16-76ee-945f-81df-51cf8d1f6e59)',
      status: 500
    }
  ],
  requestId: 'f347ce16-76ee-945f-81df-51cf8d1f6e59',
  cause: undefined
}

FetcherError: Internal Error (Request ID: f347ce16-76ee-945f-81df-51cf8d1f6e59)

{
  status: 500,
  errors: [
    {
      message: 'Internal Error (Request ID: f347ce16-76ee-945f-81df-51cf8d1f6e59)',
      status: 500
    }
  ],
  requestId: 'f347ce16-76ee-945f-81df-51cf8d1f6e59',
  cause: undefined
}

How can we identify the cause? We currently cannot write to the database anymore (Edit: for some requests, some others still seem to work).

14 Replies

cmck•2mo ago

Hi Michael, thanks for reaching out. We've identified the issue and have pushed a fix for your workspace and branch. Can you confirm on your end if everything is working as expected?

Michael SchaufelbergerOP•2mo ago

I'll check. Hmm, at least the dev branch still seems to be erroring (500). On the main it's also not working yet:

{
  status: 500,
  errors: [
    {
      message: 'Internal Error (Request ID: 01241ae7-1465-9be1-b849-9c82950e91da)',
      status: 500
    }
  ],
  requestId: '01241ae7-1465-9be1-b849-9c82950e91da',
  cause: undefined
}

{
  status: 500,
  errors: [
    {
      message: 'Internal Error (Request ID: 01241ae7-1465-9be1-b849-9c82950e91da)',
      status: 500
    }
  ],
  requestId: '01241ae7-1465-9be1-b849-9c82950e91da',
  cause: undefined
}

cmck•2mo ago

Ok thanks for pointing that out, we're investigating and I'll have an update for you shortly. Hi Michael, we've pushed another fix. Can you verify on your end if the issue is resolved?

Michael SchaufelbergerOP•2mo ago

Hi @cmck It doesn't work yet.

cmck•2mo ago

Thanks for verifying, sorry to hear that. Can you link a recent request ID that is receiving a 500 error?

Michael SchaufelbergerOP•2mo ago

dev a1393232-867b-942b-a74f-49ce1d7dfc7c main 68d7c44a-d440-9941-be31-48a008e2d79f

cmck•2mo ago

Thanks Michael, we'll take a look. Hi, @Michael Schaufelberger we made another change, can you verify? Again, thanks for bearing with us.

Michael SchaufelbergerOP•2mo ago

Hmm, it's still not working unfortunately. d7258e92-ba12-9c88-bb0f-6b545a222c5c

cmck•2mo ago

Thanks for the update and apologies for any inconvenience. If possible, could you please enable support access to your database ? You can toggle this on in the workspace settings. https://support.xata.io/hc/en-us/articles/16775415603997-Allowing-Support-to-access-your-Workspace

Michael SchaufelbergerOP•2mo ago

This should alreadybe the case

cmck•2mo ago

great, thanks Michael, we'll take a look now. We've created an outbound support ticket to track this issue more effectively, thanks for bearing with us.

Triqueta Ventures•2mo ago

Hi @cmck I'm experiencing the same issue, Internal Error (Request ID: 43d6a80c-c562-9aaf-8958-38e60e35064f). I actually can edit but i cant create records

cmck•2mo ago

Thanks for pointing this out, we'll investigate. We've pushed a fix, can you confirm the issue is resolved on your end?

Triqueta Ventures•2mo ago

Yeah! Thanks for the fix, if I have any other problem I'll let you know.

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FetcherError: Internal Error

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