Satisfactory Modding•3w ago

Server crashing - possible Infinite zoop mod problem

Heya. Yesterday our server began crashing randomly and after testing possible mod problems, it looks like the main culprit was Infinite zoop. After mod update it began causing random crashes when trying to build anything. After we removed it, the server works without any issues. I repeat, mod worked flawlessly prior to yesterdays update. Can you test and confirm? Thanks in advance!

75 Replies

sjhoward•3w ago

>debug

FICSIT-Fred•3w ago

We need more information to help you. Before launching the game again, open the Mod Manager and use the "Generate debug info" option, then send the zip file produced in #help-using-mods. This ensures that your help request won't get buried and forgotten in other, non-help channels! If you need to access older log files, see https://docs.ficsit.app/satisfactory-modding/latest/faq.html#Files_Logs

SpaceVainOP•3w ago

Ok, gonna try to replicate the problem later and send debug.

SpaceVainOP•3w ago

SatisfactoryModManag...

FactoryGame.log

FactoryGame_b19b9cab...

metadata.json

SpaceVainOP•3w ago

So the problem started yesterday as I told before. Maybe you can find it

SpaceVainOP•3w ago

here's a zip file for convenience.

SMMDebug-2024-11-03-...

FICSIT-Fred•3w ago

SMM Version: 3.0.3
SML Version: 3.8.0
Installed Mods: 33
Game: WindowsClient CL 372858 from Epic Games
Path: `d:\Games\SatisfactoryEarlyAccess`
Command Line: cmd /C start  com.epicgames.launcher://apps/CrabEA?action=launch&silent=true -epicapp=CrabEA -epicenv=Prod -EpicPortal -epicusername=SpaceVain -epicuserid=225e3f92af2e464b81fb0ed9043807ca -epiclocale=en -epicsandboxid=crab

SMM Version: 3.0.3
SML Version: 3.8.0
Installed Mods: 33
Game: WindowsClient CL 372858 from Epic Games
Path: `d:\Games\SatisfactoryEarlyAccess`
Command Line: cmd /C start  com.epicgames.launcher://apps/CrabEA?action=launch&silent=true -epicapp=CrabEA -epicenv=Prod -EpicPortal -epicusername=SpaceVain -epicuserid=225e3f92af2e464b81fb0ed9043807ca -epiclocale=en -epicsandboxid=crab

-# Responding to Key Details for SMMDebug-2024-11-03-22-18-27.zip triggered by @SpaceVain

SirDigby•3w ago

Are you sure the server and all clients have the latest version?

SpaceVainOP•3w ago

Well we couldn't connect if version mismatch was an issue right?

sjhoward•3w ago

You often can Remember servers need to be rebooted whenever a mod is installed or updated

SpaceVainOP•3w ago

I know

sjhoward•3w ago

Just checking, a lot of people seem not to 🙂

SpaceVainOP•3w ago

Both versions are 372858. You can see that in metadata text file log

sjhoward•3w ago

Ah, he meant version of the mod Local version is certainly the latest, but I don't believe there's a way for us to see which version is on the server in the logs

SpaceVainOP•3w ago

1.8.15. it was the latest version I removed all the files via SMM and double checked mod folders and reinstalled again latest version. Again, it caused crashes and placed server in a restart loop until removed.

sjhoward•3w ago

Hmm, this makes things trickier

{"time":"2024-11-03T23:20:20.5988838+01:00","level":"WARN","msg":"failed to add FactoryGame.log to debuginfo zip","path":"ftp://user:pass@******/steamcmd/satisfactory/","error":"log does not exist"}

{"time":"2024-11-03T23:20:20.5988838+01:00","level":"WARN","msg":"failed to add FactoryGame.log to debuginfo zip","path":"ftp://user:pass@******/steamcmd/satisfactory/","error":"log does not exist"}

Can you verify that there is indeed no log file there for us? Also can you confirm if you're running the host or using a hosting service?

SpaceVainOP•3w ago

I'm using hosting service Where can I find that specific log?

sjhoward•3w ago

On your server, under steamcmd/satisfactory

SpaceVainOP•3w ago

lemme check

sjhoward•3w ago

It's possible your server host is hiding the files from SMM

SpaceVainOP•3w ago

found these 3

Manifest_DebugFiles_...

Manifest_UFSFiles_Li...

Manifest_NonUFSFiles...

sjhoward•3w ago

Nope, those are the steam manifests - the file we want should end in .log

SpaceVainOP•3w ago

this is folder directory you mentioned

sjhoward•3w ago

Maybe check in factorygame... Not 100% sure where they are on servers and am unfortunately several hundred miles from my PC to check 😅

SpaceVainOP•3w ago

Nah, don't see it here either

SpaceVainOP•3w ago

I did go further to check and found these crash logs

sjhoward•3w ago

Should be in saved/logs

SpaceVainOP•3w ago

you wanna latest or all of them?

sjhoward•3w ago

Full log from the other directory should be more useful, crash stack traces don't tend to have anything useful in them

SpaceVainOP•3w ago

Saved/Logs is empty as far as i can see

sjhoward•3w ago

Well that's... It shouldn't be :NOOOO:

SpaceVainOP•3w ago

sjhoward•3w ago

I guess post the latest crash, but there's probably not much we can do with it

SpaceVainOP•3w ago

here

FactoryGame.txt

sjhoward•3w ago

I'm guessing your server host is hiding the file for some reason, because it's continually written to while the server is running

SpaceVainOP•3w ago

I'm using indifferentbroccoli as provider. Dunno did anyone else had same issue

sjhoward•3w ago

Huh it looks like the crash is related to a pipe with invalid clearance? No idea how that could be related to infinite zoop Also this is way more than just a stack trace, which is good for debugging 👍 I thought there was a lot less in those folders lol

[File:.\../../FactoryGame/Source/FactoryGame/Private/Hologram/FGPipelineHologram.cpp] [Line: 2387] 
Pipe Splining: Make sure our out direction didn't get changed

[2024.11.03-02.47.45:661][986]LogCore: === Critical error: ===
Unhandled Exception: SIGSEGV: invalid attempt to write memory at address 0x0000000000000003

[2024.11.03-02.47.45:661][986]LogCore: Assertion failed: ( FVector::DotProduct( startForward, mSplineData[ 0 ].LeaveTangent.GetSafeNormal() ) > 0.99f ) [File:.\../../FactoryGame/Source/FactoryGame/Private/Hologram/FGPipelineHologram.cpp] [Line: 2387] 
Pipe Splining: Make sure our out direction didn't get changed

[File:.\../../FactoryGame/Source/FactoryGame/Private/Hologram/FGPipelineHologram.cpp] [Line: 2387] 
Pipe Splining: Make sure our out direction didn't get changed

[2024.11.03-02.47.45:661][986]LogCore: === Critical error: ===
Unhandled Exception: SIGSEGV: invalid attempt to write memory at address 0x0000000000000003

[2024.11.03-02.47.45:661][986]LogCore: Assertion failed: ( FVector::DotProduct( startForward, mSplineData[ 0 ].LeaveTangent.GetSafeNormal() ) > 0.99f ) [File:.\../../FactoryGame/Source/FactoryGame/Private/Hologram/FGPipelineHologram.cpp] [Line: 2387] 
Pipe Splining: Make sure our out direction didn't get changed

SpaceVainOP•3w ago

Well I tried to replicate the issue in any way without inf. zoop and it did not crash. After a while upon installing the mod, it started to crash even when I used mmb to copy anything or just placing a beam

sjhoward•3w ago

@SirDigby {Mod Name} it's a weird one! Any ideas?

SpaceVainOP•3w ago

Not sure why but without that mod it just works fine :/

sjhoward•3w ago

Anyway I gotta sleep, best of luck!

SpaceVainOP•3w ago

Sure, ty for your help! Gn!

SirDigby•3w ago

I'll have to check it out tomorrow, only on my phone for tonight

sjhoward•3w ago

The struggle is real. Renaming .jsons and .logs to .txt and viewing in Android Chrome like an animal here :NOOOO:

SirDigby•3w ago

Also, indifferent broccoli should have logs available, I'll check on my server there tomorrow and see if I can find them

SpaceVainOP•3w ago

I'll try to get a full log file from provider so I can make it easier for you. One thing to mention too, with mod on we had problems connecting to server, i.e. "Connection to the host has been lost" and "reliable buffer overflow". After removing the mod we can connect normally 🫤

sjhoward•3w ago

Crashes folder had the full logs, just weird there wasn't one in /logs for SMM to grab Ah well, reliable buffer overflow is a whole different ball game

SpaceVainOP•3w ago

Thank you guys for looking into this, appreciate it.

sjhoward•3w ago

Thought we had a command for reliable buffer but I guess not. Basically, it's a base game limitation (currently) which kicks in when a certain amount of data gets passed between clients - it's made worse by having more mods Stuff with lots of schematics takes more of the allowance, I'd imagine infinite zoop would be fairly light - so it's probably just that you're right at the threshold without it Structural Solutions is unfortunately one which is particularly affected by it, because it adds so many buildables Ok, really am going to sleep now, night!

klk•3w ago

hello friends, I am getting a single player crash when clicking mmb. Disabling infinite zoop resolves the issue. I have latest Satisfactory game and mod version 1.8.15. I'm around all day if I can be of help to reproduce/debug.

sjhoward•3w ago

Pretty good chance it's a separate issue, but pop a debug log in here so I can check please! >debug

FICSIT-Fred•3w ago

klk•3w ago

@sjhoward3 here you go! my first time doing this so please let me know if I did it wrong 😅

SMMDebug-2024-11-04-...

FICSIT-Fred•3w ago

SMM Version: 3.0.3
SML Version: 3.8.0
Installed Mods: 8
Game: WindowsClient CL 372858 from steam
Path: `c:\Program Files (x86)\Steam\steamapps\common\Satisfactory`
Command Line: cmd /C start  steam://rungameid/526870-NO_EOS_OVERLAY

SMM Version: 3.0.3
SML Version: 3.8.0
Installed Mods: 8
Game: WindowsClient CL 372858 from steam
Path: `c:\Program Files (x86)\Steam\steamapps\common\Satisfactory`
Command Line: cmd /C start  steam://rungameid/526870-NO_EOS_OVERLAY

-# Responding to Key Details for SMMDebug-2024-11-04-16-52-29.zip triggered by @klk

sjhoward•3w ago

Ah nope, different issue. Curve builder and infinite zoop are not fully compatible yet, it's being looked at but I suspect both of them will need some updates to properly deal with today's base game patch first, anyway!

klk•3w ago

Gotcha. Looks like a lot of people are having issues similar to mine after most recent update. I'll have to wait on building my rail network. Thanks for checking!

Servatis•3w ago

I'm having the same issue in a single player game. So far it has occured when clicking any foundaition in the build menu or copying a foundation. I can copy walls, but when i try to zoop it crashes as wel. So I'll add my crash info here. if you need more @ me. It was working fine 2 days ago. latest mod I installed was infinite nudge, but I used the current combination of mods for a few weeks now.

SMMDebug-2024-11-04-...

FICSIT-Fred•3w ago

SMM Version: 3.0.3
SML Version: 3.8.0
Installed Mods: 14
Game: WindowsClient CL 377620 from steam
Path: `d:\Steam\steamapps\common\Satisfactory`
Command Line: cmd /C start  steam://rungameid/526870-NO_EOS_OVERLAY

SMM Version: 3.0.3
SML Version: 3.8.0
Installed Mods: 14
Game: WindowsClient CL 377620 from steam
Path: `d:\Steam\steamapps\common\Satisfactory`
Command Line: cmd /C start  steam://rungameid/526870-NO_EOS_OVERLAY

-# Responding to Key Details for SMMDebug-2024-11-04-18-14-49.zip triggered by @Servatis

sjhoward•3w ago

Nope that's just because you're on 1.0.5 which isn't supported yet - different issue

Servatis•3w ago

ok, I thought mod manager would notify if mods aren't supported in certain versions. thought it was a issue with the mod since everything else works fine. I'll wait for an update then

sjhoward•3w ago

It often will but the patch has only been out an hour or two so we don't know what's broken yet Well we do know a few - but the info hasn't been added yet

Servatis•3w ago

ah, 😂 my bad. guess I was just trying things at the wrong time thanks

Glaxy•3w ago

Same problem here, crash on foundation

Dutch-Pil0t [SCD]•3w ago

It 's not happing with all object i noticed

Glaxy•3w ago

I deleted both mods, but game still game once i copy foundation

Dutch-Pil0t [SCD]•3w ago

some object like containers you can use but when i open the barrier it crashes

sir53869•3w ago

its not zoop

Dutch-Pil0t [SCD]•3w ago

yep that make sence

sjhoward•3w ago

>separate guys, this thread is for a very specific problem - though your answer is wait for an update

FICSIT-Fred•3w ago

Please make your own thread, or simply right click this one and hit "follow post" if your issue is identical and you want to stay updated while it gets resolved.

Krixt•3w ago

debug crash

message.txt

sjhoward•3w ago

>separate this thread is for a very specific problem - though your answer is wait for an update

FICSIT-Fred•3w ago

Please make your own thread, or simply right click this one and hit "follow post" if your issue is identical and you want to stay updated while it gets resolved.

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Server crashing - possible Infinite zoop mod problem