Remove website from Cloudflare
I'm unable to remove my website from cloudflare, as they beleive they are the registrar - which they are not. It was most recently purchased through WPX. Here's the sequence of events creating a very frustrating scenario.
1) Purchase my domain through cloudflare.
2) Set up google workspace - Everything is working fine, and I can receive emails.
3) I stop receiving emails.
4) They put my account 'under investigation'. What investigation, I have no idea as cloudflare put my domain back available to purchase.
5) Frustrated with cloudflare I purchase the domain through WPX due to their superior support.
6) I'm now unable to remove the domain from the website part of cloudflare as they believe they are the registrar.
I haven't received a refund either. So cloudflare have taken my money, locked my account, stopped me from removing the domain from their website tool, and put the domain back onto the market.
Where do I even begin fixing this?
2 Replies
I want to remove the domain from cloudflare completely.
But the domain doesn't appear under domain registration. Only under 'websites'.
And when I go to remove it from 'websites' it says 'zones using cloudflare registrar can't be removed', even though they are not the registrar.
when did I say that?
So cloudflare have taken my money, locked my account [...]