Rog Ally - Going sleep mode changes the TDP to 10w and only way to fix it is rebooting the device.

Any advice on the issue?
27 Replies
antheas
antheas4w ago
original ally can you update the BIOS?
fallenMask!
fallenMask!OP4w ago
I did that this week Actually it was you that tipped me on that on the other problem I had (;
antheas
antheas4w ago
so its still broken
fallenMask!
fallenMask!OP4w ago
I was working fine till this morning. 🤷🏻‍♂️
SoundandPicture
If this is the issue where cpu clocks get locked at like 544 mhz after waking up from sleep, then my (bios updated) OG Ally will also do this. I think it does this reliably any time I unplug the charge cable while it is asleep.
antheas
antheas3w ago
OG ally? oof Ally X does not
SoundandPicture
I just tried this again and it seems like I can reproduce it every time when I unplug the charger while it is sleeping. Is there any sort of log that I could capture that might help?
antheas
antheas3w ago
antheas
antheas3w ago
And don't reboot because afterwards you very likely will not be able to reproduce I also have a command I will send in a bit
antheas
antheas3w ago
your system didnt sleep?
SoundandPicture
I can run it again after reproducing, sorry I wasn't clear on that
antheas
antheas3w ago
you need to run it before to make the device sleep so you can get the logs
SoundandPicture
Got it, it didn't sleep either of the two times I ran it
antheas
antheas3w ago
did you tell it to?
SoundandPicture
I did not, so I'll do that now do I need to try to reproduce the conditions that make it have the issue while it is logging?
antheas
antheas3w ago
When it wakes up it needs to have the issue For the log to be useful
SoundandPicture
Got it I'll try to get that I'm having trouble getting it to reproduce today. I'll keep an eye out for it to act up again and get a log if it does.
antheas
antheas3w ago
thanks you need to start the capture before the sleep though
SoundandPicture
Yeah, I'm just not able to get it to happen at all at the moment Do you think it could be related to having fast boot on in the bios? That's the only thing I've changed since yesterday It was on yesterday and off today
antheas
antheas3w ago
maybe
SoundandPicture
I'll put it back on and see if I get the issue again
SoundandPicture
That log should be what we were looking for. I had the issue while running the logging script.
antheas
antheas3w ago
this is actually what we are looking for you were docked?
SoundandPicture
It was plugged in to charge when it went to sleep and I removed the charge cable during the sleep That’s the condition that I think causes it when I experience it It may also depend on how long it sleeps, because when I was unable to reproduce it was only asleep for a short time For this one I set the sleep time in the logging script to 30 minutes
antheas
antheas3w ago
thanks
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