Waiting to regain access to my account after losing 2FA access
Last week I contacted Cloudflare because I lost access to my 2FA device and didn't have access to my backup codes.
I almost immediately received an answer to help me solve this problem. Solution 1 was to add a file to my webserver. Solution 2 was to add a <meta> tag to my homepage. I chose Solution 2 and replied to Cloudflare that I have added the tag to my homepage.
I since sent a 2nd follow-up email, because I hadn't received a reply to my 1st one. It has been more than a week and I still haven't regained access to my account. Can somebody help me to regain access to my account?
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My problem was solved, opened another ticket an after 2 days received a response.