false ban with no appeal

I was banned for using "third party applications" i attempted to submit a ticket but it automatically denied me, for context i havent played in 6 ish months and suddenly am banned i started using jbl sonar (not a software that tampers with the game in any way) for my headphones and am wondering if i can get my account back?
Solution:
@Jailtester Submit a ticket and describe in detail the issue, as well as what 3rd party software you’re running. Staff here are not Riot employees and won’t be able to assist on the issue....
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9 Replies
random
random2mo ago
If you get auto denied there should be an option to still go through and submit a ticket I doubt sonar would ban you on val
Solution
cloohy
cloohy2mo ago
@Jailtester Submit a ticket and describe in detail the issue, as well as what 3rd party software you’re running. Staff here are not Riot employees and won’t be able to assist on the issue.
cloohy
cloohy2mo ago
;valsupport
VANGUARD Main
VANGUARD Main2mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Jailtester
JailtesterOP2mo ago
thanks i submitted the ticket but now i cant log into my account at all tho im able to reinstall, is my account gone or
cloohy
cloohy2mo ago
@Jailtester Well your account status will remain as-is until a decision has been made by Riot Support. You can always create a new account should you choose.
Jailtester
JailtesterOP2mo ago
thx that helped
cloohy
cloohy2mo ago
Of course, however I would refrain from 3rd party software that could potentially lead to some form of disciplinary action. In your defense, Riot isnt very transparent on what counts as illegal 3rd party software so take that as you will.
Jailtester
JailtesterOP2mo ago
alright ill see if i can
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