Nameserver pending

Migration from personal cloudflare account to company's cloudflare account - nameserver pending since over 2 weeks ago. We have raised multiple tickets to no avail. Please help URLs: www.naisubar.com and www.91percent.co
7 Replies
Potatoman
PotatomanOP5w ago
created a thread on community post. https://community.cloudflare.com/t/nameserver-pending-for-over-2-weeks/728551 hope to get some help soon! https://cf.sjr.org.uk/tools/check?e244257f86664f189f8f93c9749ca5d7 configuration report shows registrar is Cloudflare
neiljay
neiljay5w ago
I see you've posted the ticket no. I'm certain someone from community will escalate the same. In the meantime, kindly be aware of the following: https://www.cloudflarestatus.com/incidents/gnl2dp153485
Potatoman
PotatomanOP4w ago
Thank you neiljay. I received an email from cloudflare but there is no way for me to reply them. Is it normal? This is an automated reminder that we are waiting for your response about 01243488 in order to proceed. If you require more time or you'd like to give us an update on details that you may still be gathering, reply to this email and let us know. Also, if this request closes, you can always submit another request at a later time once you have additional information and reference this case number. Otherwise, we will assume that your request is likely resolved or can be closed if we don't hear from you in the next 48 hours.
Chaika
Chaika4w ago
You should be able to simply reply to the email not sure if you can reply to the automated reminder, but if not, the actual CF reply should be replyable in normal email fashion
Potatoman
PotatomanOP4w ago
yup I just saw that, sorry. I replied previously, I just tried it again to let them know I approve of the transfer. A little hard to trace without the logs of the past conversation
DarkDeviL
DarkDeviL4w ago
Two hours after your posting here, emanova responded on the Community thread, saying you should expect get an email shortly, while also mentioning the above ticket number. If this is not consistent with what you see, I suggest you continue on the Community, - so that only one thread is kept alive, and in one single place.
Potatoman
PotatomanOP3w ago
Thanks @DarkDeviL naisubar.com seems to be fixed. I've enabled DNSSEC for it. 91percent.co still seems to not be transferred properly hi anyone? 91percent.co is still not fixed
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