I have a big problem with my R2 subscription
Hello everyone, I have a big problem with my R2 subscription. The payment was refused because the balance on my credit card was too low, so I changed the situation and I can now be charged. Except that Clouflare has temporarily disabled access to my R2 space, and it really needs to be enabled. Cloudflare does not answer me, how to do I beg you. Thanks in advance
3 Replies
Have you already settled the outstanding invoice in https://dash.cloudflare.com/?to=/:account/billing ?
https://developers.cloudflare.com/support/account-management-billing/billing-cloudflare-plans/cloudflare-billing-policy/#account-payment-method-preauthorization
Thank you for your reply !
Unfortunately, no invoice to pay in payment because it is a pre-authorized payment. I've changed the payment method and it's now working, but R2 isn't working and I'm very annoyed, support isn't responding. 😦
Have you re-added the R2 Subscription to your account via https://dash.cloudflare.com/?to=/:account/r2/plans