ROG ALLY Doesn't boot Bazzite (FIXED - Updated bios)

2nd fresh install and a blank screen appears after Bezzites loading
Solution:
Did you update your bios and firmware?
Jump to solution
153 Replies
fallenMask!
fallenMask!OP3mo ago
@HikariKnight hi hi after ctrl + alt + +f3 it shows bezzite login
HikariKnight
HikariKnight3mo ago
ok so did you log in to the tty it opened? ok log in
fallenMask!
fallenMask!OP3mo ago
not yet
HikariKnight
HikariKnight3mo ago
when you type the password it will not show characters
fallenMask!
fallenMask!OP3mo ago
im on
HikariKnight
HikariKnight3mo ago
but the password is being written in ok
fallenMask!
fallenMask!OP3mo ago
it shows terminal now
HikariKnight
HikariKnight3mo ago
steamos-session-select desktop then check CTRL+ALT+F2 i think is where the desktop is supposed to be
fallenMask!
fallenMask!OP3mo ago
it launched desktop
HikariKnight
HikariKnight3mo ago
unless it switches to TTY2 automatically ok
fallenMask!
fallenMask!OP3mo ago
then i pressed those keys and went back to the blank page with login
HikariKnight
HikariKnight3mo ago
ok then it might be on F1
fallenMask!
fallenMask!OP3mo ago
yes worked
HikariKnight
HikariKnight3mo ago
ok open the terminal and run ujust fix-reset-steam
fallenMask!
fallenMask!OP3mo ago
soo the problem is just that?
HikariKnight
HikariKnight3mo ago
then log into steam and then try reboot
fallenMask!
fallenMask!OP3mo ago
ok. "steam setup" appeared its updating steam
HikariKnight
HikariKnight3mo ago
ok good still in desktop or this after the reboot?
fallenMask!
fallenMask!OP3mo ago
should i install the flatpacks at this stage? (still in desktop)
HikariKnight
HikariKnight3mo ago
you can go through the bazzite portal and install what you want
fallenMask!
fallenMask!OP3mo ago
didnt login yet nor reboot the screen is flashing black and the instalation is done plasmashell scloed unexpectedly closed*
HikariKnight
HikariKnight3mo ago
should recover
fallenMask!
fallenMask!OP3mo ago
the bazzite portal shutted down should i open again?
HikariKnight
HikariKnight3mo ago
you can
fallenMask!
fallenMask!OP3mo ago
done now do i rebootor install flatpacks on the terminal?
HikariKnight
HikariKnight3mo ago
as long as you have logged into steam on desktop mode it should be fine
fallenMask!
fallenMask!OP3mo ago
i just logged inm
HikariKnight
HikariKnight3mo ago
reboot and see if we fixed gamemode before installing flatpaks, waste less time
fallenMask!
fallenMask!OP3mo ago
ok ok restarting its supossed to show the boot choices everytime i restart?
HikariKnight
HikariKnight3mo ago
yes
fallenMask!
fallenMask!OP3mo ago
oh okok
HikariKnight
HikariKnight3mo ago
also the 4 choices is a bug, its actually 2 and then 2 duplicates
fallenMask!
fallenMask!OP3mo ago
its verifying installation
HikariKnight
HikariKnight3mo ago
nice should be fixed then
fallenMask!
fallenMask!OP3mo ago
and the screen is black now not blank. black
HikariKnight
HikariKnight3mo ago
also to fix the boot menu to show just 2 entries run ujust configure-grub in the terminal
fallenMask!
fallenMask!OP3mo ago
it finish verifying installation and goes to black screen.
HikariKnight
HikariKnight3mo ago
once it shows verifying installation its running steam and any issues of it not starting is an issue with steam
fallenMask!
fallenMask!OP3mo ago
thats what was happning to me before. 1 in 10 times it booted to steamos. the other 9 times it stays with black screen
HikariKnight
HikariKnight3mo ago
switch to the desktop mode through the tty again and drop the .gamescope-stdout.log and .gamescope-cmd.log from yoru home folder into here the files are hidden so press CTRL+H to unhide them
fallenMask!
fallenMask!OP3mo ago
i just shutted down again and rebooted. went from bazzite loading then blank screen and now black screen i cant acess tty. i need to reboot it till it shows blank screen now it stayed foorrrrr a longggg time in blank page and started updating pack and launching steam
HikariKnight
HikariKnight3mo ago
ok well since it booted steam this time, we need the logs that ends with .old as those are the previous log
fallenMask!
fallenMask!OP3mo ago
ok o k but it went to desktop and know shows steam steup again unpacking steam linux runtime
HikariKnight
HikariKnight3mo ago
doesnt matter
fallenMask!
fallenMask!OP3mo ago
ok ok soo home folder
HikariKnight
HikariKnight3mo ago
the gamescope logs ar eonly for gamemode yep and give us the 2 logs with .old in them with the names i mentioned
fallenMask!
fallenMask!OP3mo ago
ya i see them let me just install discord so i can send you the files im on computer rn
HikariKnight
HikariKnight3mo ago
ok
HikariKnight
HikariKnight3mo ago
ty, i poked a few people that might know whats going on and linked them the thread. as i am out of ideas atm 🤔 it shouldnt have this issue to begin with
fallenMask!
fallenMask!OP3mo ago
can i do something? try to run game mode from desktop? istall th flatpaks? i have no problem at the moment booting straight to desktop and then going gaming mode i just want this functional xD
HikariKnight
HikariKnight3mo ago
can you run rpm-ostree status in the terminal and give me the output not possible and if you set the system to boot into desktop you break the session manager and lose gamemode
antheas
antheas3mo ago
Do dmesg
fallenMask!
fallenMask!OP3mo ago
fallentooth@bazzite:~$ rpm-ostree status State: idle Deployments: ● ostree-unverified-registry:ghcr.io/ublue-os/bazzite-deck:stable Digest: sha256:60f6adbb2243bc30cdfdbad16d4abec69a46231630e01ac099580f830114cc02 Version: 40.20241020 (2024-10-21T05:06:16Z) ostree-unverified-registry:ghcr.io/ublue-os/bazzite-deck:stable Digest: sha256:60f6adbb2243bc30cdfdbad16d4abec69a46231630e01ac099580f830114cc02 Version: 40.20241020 (2024-10-21T05:06:16Z) fallentooth@bazzite:~$ what is that?
HikariKnight
HikariKnight3mo ago
a command sudo dmesg | fpaste and give us the link
antheas
antheas3mo ago
It's probably selinux rebasing from kinoite not the best
fallenMask!
fallenMask!OP3mo ago
fpaste takes time? its running
HikariKnight
HikariKnight3mo ago
fpaste is supposed to just upload the output
fallenMask!
fallenMask!OP3mo ago
to a folder?
HikariKnight
HikariKnight3mo ago
no to https://paste.centos.org/ but might be a giant output for you for some reason sudo dmesg > ~/dmesg.log then send the dmesg.log here
fallenMask!
fallenMask!OP3mo ago
nothing where is the log?
HikariKnight
HikariKnight3mo ago
in your home directory oh nvm wait it might have put it in the root home nope its in your home directory
fallenMask!
fallenMask!OP3mo ago
fallenMask!
fallenMask!OP3mo ago
i just tried entering gaming mode from desktop doenst work xD
HikariKnight
HikariKnight3mo ago
@antheas there is your dmesg, seems like a bunch of gpu resets? bit out of my wheelhouse
antheas
antheas3mo ago
I think kinoite was not the best idea You're the first one with that log
fallenMask!
fallenMask!OP3mo ago
dan... after all this work 🫠 🙈 any alternative? what should I do? fresh install from what?
HikariKnight
HikariKnight3mo ago
damn then i think the only option is to actually get the bazzite-deck iso and install from that :/
fallenMask!
fallenMask!OP3mo ago
its weird because i followed every single step from other Rog Ally tutorials i can do that, but everytime i try to download the iso it says its missing from the website do i need to uninstall something? or just burn the iso into a usb and boot?
antheas
antheas3mo ago
Just boot
fallenMask!
fallenMask!OP3mo ago
i just tried downloading on linux the iso from the website and same happens. cant downlaod w8. now its working
HikariKnight
HikariKnight3mo ago
the cdn has finally gotten the iso i guess or the routing was fixed on your isps end
fallenMask!
fallenMask!OP3mo ago
i will let you know after the fresh install
HikariKnight
HikariKnight3mo ago
sorry the kinoite rebase didnt work for you, hopefully an install from the iso itself will work
fallenMask!
fallenMask!OP3mo ago
do you know anyway to format the drive without booting to windows? or its better to format on windows and then boot the usb
HikariKnight
HikariKnight3mo ago
you can do it from the installer
fallenMask!
fallenMask!OP3mo ago
@HikariKnight wierd enough. This screen never appeared in the last installs. At least we’re diferent. It was in this part that the screen went black
fallenMask!
fallenMask!OP3mo ago
No description
fallenMask!
fallenMask!OP3mo ago
Im seeing this for the first time Could be the problem? The steam files got corrupted during install?
HikariKnight
HikariKnight3mo ago
could be some weird selinux thing from kinoite like antheas said, stull super weird
fallenMask!
fallenMask!OP3mo ago
Nop. Same thing Got me here
fallenMask!
fallenMask!OP3mo ago
No description
HikariKnight
HikariKnight3mo ago
thats just the tty
fallenMask!
fallenMask!OP3mo ago
Ya. But this time never took me to desktop mode
HikariKnight
HikariKnight3mo ago
yeah once that screen finishes its supposed to take you into gamemode
fallenMask!
fallenMask!OP3mo ago
i used the command you told me before entered desktop mode. did the final installs and rebooted and it entered gaming mode but now i dont know if i should reboot again xD
HikariKnight
HikariKnight3mo ago
try rebooting a few times see if it keeps doing the same thing because it should not the ally is fully supported
fallenMask!
fallenMask!OP3mo ago
everytime we boot its suposed to show "verifying installation"? it booted again normally to gamemode now im supposed to be able to switch desktop and game mode just like steam deck?
HikariKnight
HikariKnight3mo ago
thats a steam thing so not every time but often yep also just to be safe give us another dmesg log sudo dmesg > ~/dmesg.log
fallenMask!
fallenMask!OP3mo ago
sure. one sec its super strange because i just did deverything that i did the first time. new ISO tho
fallenMask!
fallenMask!OP3mo ago
tell me it looks normal and stable xD
HikariKnight
HikariKnight3mo ago
still gpu resets but only 2, yeah i have no idea why it didnt work last time, at least it works now 🤷
fallenMask!
fallenMask!OP3mo ago
well at least for now.
antheas
antheas2mo ago
Maybe there was a regression on 20 Maybe your ally is cooked
fallenMask!
fallenMask!OP2mo ago
@antheas can you elaborate?
antheas
antheas2mo ago
There was a guy here today using smokeless and wondering why sleep didn't work Did you mod your ally?
fallenMask!
fallenMask!OP2mo ago
Nop. Fresh from the box 🫠 I just went to desktop mode from gaming mode and I got a black screen after 🤷🏻‍♂️
fallenMask!
fallenMask!OP2mo ago
When booting from a fresh usb. This first lines show before entering the installation page. It’s normal?
No description
fallenMask!
fallenMask!OP2mo ago
@antheas @HikariKnight
antheas
antheas2mo ago
yes
fallenMask!
fallenMask!OP2mo ago
soo. i made a fresh install. everything went well. booted to the steamos gamemode. Then to test the reboot, i restarted from the game mode. and it booted back to Desktop MOde. started the "updating steam" and then re-login. tested game mode. didnt work and back to desktop mode. and now on desktop mode, the screen went black 🫠 🫠 🫠 in the "blank" screen i pushed crtl+alt+f3. logged in typed steamos-session-select (without desktop) and it booted to game mode in game mode I entered desktop mode and back to game mode and worked.. trying to restart to see if it goes to game mode straight nop.. back to blanck screen again There is no way or forcing gamemode? straight from boot?
antheas
antheas2mo ago
Do you still have windows?
fallenMask!
fallenMask!OP2mo ago
yap
antheas
antheas2mo ago
Run a stress test And a memory test with memtest86+
fallenMask!
fallenMask!OP2mo ago
sure
antheas
antheas2mo ago
You're the only one with these issues
fallenMask!
fallenMask!OP2mo ago
just one question. the rog ally has 4GB reserved for VRAM. can be related?
antheas
antheas2mo ago
No
fallenMask!
fallenMask!OP2mo ago
its wierd. the rog is brand new
antheas
antheas2mo ago
Sometimes 1gb and less is, but it's working in the current ver Brand new from the store? Not open box?
fallenMask!
fallenMask!OP2mo ago
yes store
antheas
antheas2mo ago
Try rebasing to a previous version I can't grab the command but it's in the docs One from a week ago
fallenMask!
fallenMask!OP2mo ago
is on the rebase rollback page?
antheas
antheas2mo ago
Yeah But here's the thing the previous version I think on the 14th Is very well tested 20 was an automatic build However nobody complained about it If you also have issues on the 14th dunno I would stress test windows
fallenMask!
fallenMask!OP2mo ago
day 14? 20241014? im in the blank screen typing on the terminal and i can hear the gamemode on the background wth?
antheas
antheas2mo ago
Yes Are you docked
fallenMask!
fallenMask!OP2mo ago
no but connected with mouse and keyboard
antheas
antheas2mo ago
How are they connected
fallenMask!
fallenMask!OP2mo ago
doungle
antheas
antheas2mo ago
Ally has one usb Maybe it's your dongle
fallenMask!
fallenMask!OP2mo ago
ok i rbased its booting and screen is glitching a little
antheas
antheas2mo ago
Remove your dongle
fallenMask!
fallenMask!OP2mo ago
done it went to desktop and its "unpacking steam" and screen went black
antheas
antheas2mo ago
Make it reboot without connecting your dongle
fallenMask!
fallenMask!OP2mo ago
hard shutdown and rebooting without dongle glitching screen booted to desktop "updating steam" black screen again
antheas
antheas2mo ago
As I told you, 14 is tested very well Go game in windows a bit
fallenMask!
fallenMask!OP2mo ago
i game on windows all the time. pretty demanding games
antheas
antheas2mo ago
Is the ally new or not
fallenMask!
fallenMask!OP2mo ago
it is
antheas
antheas2mo ago
Then how can that be the case
fallenMask!
fallenMask!OP2mo ago
i meant today this 2,3 days im trying to install bazzite and gaming on windows since i cant enjoy steamOS because if i leave gamemode i cant go back to it
Solution
antheas
antheas2mo ago
Did you update your bios and firmware?
antheas
antheas2mo ago
I looked at the log you sent above and you havent
fallenMask!
fallenMask!OP2mo ago
nothing shows on the asus app
antheas
antheas2mo ago
I don't think it's part of it
fallenMask!
fallenMask!OP2mo ago
i can try finding it
antheas
antheas2mo ago
You're getting a lot of obscure gpu errors nobody else is I mean it's on the asus website
fallenMask!
fallenMask!OP2mo ago
going to check it
antheas
antheas2mo ago
Heading to bed
fallenMask!
fallenMask!OP2mo ago
thank you jesus the bios i have is old as hell now i cant acess Bazzite it says i need to load kernel first xD ok. now is always booting to game mode dont tell me it was the bios all this time the thing is... now i dont have wifi working now man i cant belive its working now GUYS thank you sooo much @antheas thank you for the bios tip.. i feel so stupid lol im going to enjoy some gaming before updating to the last build xD
HikariKnight
HikariKnight2mo ago
if you havent already, disable secure boot then run ujust enroll-secure-boot-key and follow the instructions once the key is enrolled from the blue mok enrollment screen you can turn on secure boot again
fallenMask!
fallenMask!OP2mo ago
Already did. Thank you 🙏🏻
HikariKnight
HikariKnight2mo ago
also you can right click on antheas post about updating the bios and choose to mark it as the solution under apps that way it will also get indexed on web search engines
fallenMask!
fallenMask!OP2mo ago
Im on the cellphone. Dunno how to do it
HikariKnight
HikariKnight2mo ago
you press and hold your finger on his message, follow the steps i mentioned after "right click"
HikariKnight
HikariKnight2mo ago
ty 🙂
fallenMask!
fallenMask!OP2mo ago
Thanks to you guys. I was going crazy. One more question. To update Bazzite do I need a command or there’s another way?
HikariKnight
HikariKnight2mo ago
update through the steam UI, ignore the changelog, date, progress bar and timer. we cannot change the changelog or date. progress bar and timer is just set to 20 minutes since we have no way of checking remaining time for an update or estimating it. if it gets stuck at 1 second left its still updating and its just taking longer than what we assumed or you have a conflict. if you want to see actual output of the update go to the desktop and run the system update program from the application menu
fallenMask!
fallenMask!OP2mo ago
Nice. In my case, unless of if I change something it only updates from stable builds right?
HikariKnight
HikariKnight2mo ago
yep and since this is a deck build. updates are manually triggered by the user
fallenMask!
fallenMask!OP2mo ago
Cool 👌🏻 I’m going to read “again” all the faqs and tutorials about bazzite. Thank you again
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