Business plan support 24x7x365 chat support? How to find it?

I need chat support, plz help
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16 Replies
hulahula
hulahulaOP3mo ago
thanks bro, but....
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hulahula
hulahulaOP3mo ago
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hulahula
hulahulaOP2mo ago
I have submitted case on the left side and waited almost two days. But that's inefficient. Can anyone help me?
Acе
Acе2mo ago
Sorry, support system is broken right now. Try again in 6 months
Otech
Otech2mo ago
i have not seen the chat widget even once, im on a enterprise plan. just saying.
Chaika
Chaika2mo ago
extensions/adblocker/etc can mess with it, would try without any extensions or disabled adblock idk if all ent plans even get chat nowadays tbh, don't understand all the support levels
Chaika
Chaika2mo ago
wat
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hulahula
hulahulaOP2mo ago
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hulahula
hulahulaOP2mo ago
It is too inefficient to handle it through cases. The case filed on October 21st hasn't been processed yet.
hulahula
hulahulaOP2mo ago
Clicking on the button displays this
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hulahula
hulahulaOP2mo ago
Okay, I'll try.🌹 friend, Is that my cases page? https://www.support.cloudflare.com/support/s/case/Case/Default or the details page of a case?
hulahula
hulahulaOP2mo ago
I've been waiting for several minutes for the listing page to come up and it still doesn't appear. Is this the page?😅
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Usman
Usman2mo ago
If that is the situation of Support on Business Plan, I doubt I will get a reply from them with my Pro plan 10 days and countring . I raised the priority to high yesterday (after 9 days of no response)
hulahula
hulahulaOP2mo ago
Anyone who can help me Got it, I'll try the private window Which page is the chat button on, bro? Is this it?
hulahula
hulahulaOP2mo ago
No description
hulahula
hulahulaOP2mo ago
Is it still there, bro? Please confirm that this is the right page?
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