Domain Registration Payment Failed so many times

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15 Replies
Ramsay
RamsayOP2mo ago
i am trying to register domain name from last 15 days , Payment failed
neiljay
neiljay2mo ago
Wondering if you have tried different methods and different browsers and different devices?
Ramsay
RamsayOP4w ago
yes edge and chrome, windows machine, mac and mobile
neiljay
neiljay3w ago
I suggest you to open a support ticket.
Vignesh Aithal
I am also facing this issue from last two months Contact Customer Support they are also not responding, so went with NameCheap
DDSameera
DDSameera3w ago
try to open support ticket
neiljay
neiljay3w ago
If you have a support ticket, would you share it in the Cloudflare Community explaining the matter. I'm certain someone from the Community with privileges will escalate the issue. https://community.cloudflare.com/ By the way, have you considered disabling plugins & give it a try?
Vignesh Aithal
Sure, doing it now I am using it in Safari, and no plugins installed. I tried clearing caches but, didn't get resolved
neiljay
neiljay3w ago
@Vignesh Aithal I suppose you are using CC. Does the CC has any restrictions you see?
Vignesh Aithal
No, I am using Debit Card, it doesn't have any limits. It works smoothly on other websites like Stripe, Paddle, Steam, Hetzner, etc.
neiljay
neiljay3w ago
I doubt that'd by default work in recent days after changes on recent RBI policy. Even otherwise, you need to enter the OTP received. Do you reach that step, to be precise
Vignesh Aithal
No, I dont get OTP page, it fails before that stage
neiljay
neiljay3w ago
If then, that has to do with the card.
Vignesh Aithal
Oh, but it works fine on other platforms
neiljay
neiljay3w ago
Policy matters with the provider, I believe.
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