Hi there,

Hi there, I want to get liveboard filters using HostEvent.GetFilters but I am getting following error:

Error: Trigger timedout in getting response
    at eval (processTrigger.ts:67:1)
This is the code I have:

Error: Trigger timedout in getting response
    at eval (processTrigger.ts:67:1)
This is the code I have:

const Liveboard = () => {
  const embedRef = useEmbedRef<typeof LiveboardEmbed>();
 
  const getFilters: MessageCallback = useCallback(() => {
    embedRef.current.trigger(HostEvent.GetFilters).then(console.log);
  }, []);
 
  return (
    <LiveboardEmbed
      ref={embedRef}
      liveboardId={ID}
      onLiveboardRendered={getFilters}
    />
  );
};

const Liveboard = () => {
  const embedRef = useEmbedRef<typeof LiveboardEmbed>();
 
  const getFilters: MessageCallback = useCallback(() => {
    embedRef.current.trigger(HostEvent.GetFilters).then(console.log);
  }, []);
 
  return (
    <LiveboardEmbed
      ref={embedRef}
      liveboardId={ID}
      onLiveboardRendered={getFilters}
    />
  );
};

I also checked other HostEvents and I am getting the same error.

2 Replies

shikharTS•5mo ago

The Let me try to repro this and provide a solution So I am getting the correct response when trying this out internally. A few things to check : 1. are the imports correct? These are the imports I am using :

import {
  LiveboardEmbed,
  SageEmbed,
  AppEmbed,
  SearchEmbed,
  useEmbedRef,
  MessageCallback,
  HostEvent,
} from "@thoughtspot/visual-embed-sdk/react";
import { useCallback, useState } from "react";

import {
  LiveboardEmbed,
  SageEmbed,
  AppEmbed,
  SearchEmbed,
  useEmbedRef,
  MessageCallback,
  HostEvent,
} from "@thoughtspot/visual-embed-sdk/react";
import { useCallback, useState } from "react";

2. Can you try upgrading to the latest SDK version? It is 1.33.3 3. Can we ensure the liveboardId is correct? I can be the case it is not being passed since you are facing this with every HostEvent 4. If it still does not work, can you provide you TS cluster version so that we can triage further? cc: @yuichirio_ha cc @Aditya

AdrianOP•5mo ago

I've got it sorted, thanks

Gaming

Programming

Hi there,

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